Apple products and Safari still not working

This topic is: not resolved

6 years, 10 months ago Jaegar Croft
Participant
Support Period Has Expired

Hello Alex.

We were told the site still isn’t working on Apple using Safari Browser. Even after adding the Custom CSS that you provided.

We stopped by the Apple store again and discovered that the site is still not working on Apple products using the Safari browser. Not just our site but the safeguard demo is also doing the same thing.

This is what we discovered;

On a Mac DESKTOP

On a Mac LAPTOP

On a Mac IPAD (Large)

The 3 COLOR BANNER

—————

We thought it might be the site itself, so we also checked the Safeguard DEMO site

On a Mac DESKTOP

On a Mac LAPTOP

On a Mac IPAD (Large)

On a Mac IPAD (Small)

————-

NOTE: None of the above start to work until you refresh the site or move it on the ipad, and that is not workable as people will just leave the site if it doesn’t work the first time. But in some cases it just won’t work at all even if you refresh.

————

Any help you can provide with this problem would be greatly appreciated because the Apple store is an hour drive away and I can’t keep going back and forth testing this site.

Thank You

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6 years, 10 months ago Alex – Support Team
Keymaster
Hi

Unfortunately I use a Mac and can’t reproduce this problem .

Please try use this code .

I hope this will help.
```
html #content {
    margin-top: 80px;
    clear: both;
    display: inline-block;
    width: 100%;
}
```
Thanks

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