Revolution Slider Error: Slider with alias moresa2 not found.

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6 years, 3 months ago _arsie
Participant
Support Period Has Expired

Hi! i’m having some issues with this error:Revolution Slider Error: Slider with alias moresa2 not found. … can you help me please? all this happen after i do the “import demo content” step, wich what reports an error.

Thank a lot!

Sandra

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6 years, 3 months ago Alex – Support Team
Keymaster

Hi

Please give me admin access.

Thanks

6 years, 3 months ago _arsie
Participant
Support Period Has Expired

Hi! here you have it!

cheers!

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6 years, 3 months ago Alex – Support Team
Keymaster

Unfortunately your server doesn’t allow to create and import slides, and any plugins , please contact your hosting provider about. http://take.ms/vnhUq

Thanks

6 years, 3 months ago _arsie
Participant
Support Period Has Expired

Hi, thank you so much for your help, I’ve contacted my hosting provider and he said that the problem was resolved, so I’ve just repeated the process, but now the problem with the theme is like the same but kinda different, because it legend appears:

Revolution Slider Error: Slider with alias moresa2 not found.
Maybe you mean: ‘moresa video’

so, the past ocasion just appears the first line… the second one is new

i hope you can help me, because i have to finish the page asap

thank you

6 years, 3 months ago Alex – Support Team
Keymaster

Please give me admin access http://take.ms/2hA6w

Thanks

6 years, 3 months ago _arsie
Participant
Support Period Has Expired

Also, the access was changed, i leave the new one for you, and a screen shoot about the problem (for the lines theme),

PD: i also try to installing the wordpress phpinfo and it was possible without any problem but it does’nt help.

thank you, again

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6 years, 3 months ago Alex – Support Team
Keymaster

Fixed.

Please check.

Thanks

6 years, 3 months ago _arsie
Participant
Support Period Has Expired

I could see that it fixed,

Thank you so much!

have a nice weekend!

6 years, 3 months ago Alex – Support Team
Keymaster

You are welcome;)

Please do not forget to leave your feedback on our support on themeforest . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉

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