Contact Form 7 – Radio / Checkboxes do not display – Templines Support Forum

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4 years, 11 months ago landerson
Participant
Support Period Has Expired

Hi, we have a problem with our Contact Form 7 where the input areas for radio buttons and checkboxes do not display meaning the user cannot complete the form.

Private Content Hidden

4 years, 11 months ago Alex – Support Team
Keymaster

Hi

Where can I find this problem ?

Thanks

4 years, 11 months ago Alex – Support Team
Keymaster

Please check https://staging.psisecurityservice.com/join-the-team/

Thanks

4 years, 11 months ago landerson
Participant
Support Period Has Expired

Hi again,

I just migrated the website and the same issue appeared. I don’t know how to fix this, but the buttons and other options are unclickable/show no bullets or boxes.

Can you please help? Thank you in advance.

PS. I added the login info as private.

Private Content Hidden

4 years, 11 months ago Alex – Support Team
Keymaster

Please update and use latest theme version . Thanks

4 years, 11 months ago landerson
Participant
Support Period Has Expired

Hi,

I’m using version 2.3. Is there any additional update?

Thank you in advance.

4 years, 11 months ago Alex – Support Team
Keymaster

Latest theme version 2.4

Thanks

4 years, 11 months ago landerson
Participant
Support Period Has Expired

Hi,

I downloaded the theme package again from Themeforest and installed, but it is version 2.3.

Can you please let me know where can I get version 2.4?

Thank you again.

4 years, 11 months ago Alex – Support Team
Keymaster

Please try download now. Thanks

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Contact Form 7 – Radio / Checkboxes do not display