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hi,
I cannot seem to activate the theme. I have put in the activation code, but it won’t save. It keeps saying: Theme not activated.
Kind regards
In private
in private only
Please be patient we are trying to understand the reason . Thanks
Can you ask your hosting provider to give you SSH access ? Sorry for the inconvenience but we would like to resolve the issue properly . Thanks
Hi,
I can do this myself, but it is asking for a IP address. What do i use?
Unfortunately closed commands on SSH type ping, traceroute . Thanks
Please contact your hosting provider open this commands. Thanks
I am not sure what exactly it is you want me to do. I can contact them but i dont even know what i am asking. Is there a easier way to fix this?
Installed. PLease use new access admin/admin
If it is possible to ask with your hosting provider whether it uses this database abuseipdb.com or another for her firewall ?
Thanks