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Hello We are using your templates for some time now. After we’ve updated the templates, the website looks like the default AUTOIMAGE website.
Looking at the appearance settings, I do see our logo and other settings, but they do not appear on the website itself. I’ve tried to change the settings, remove the logo and place it back, but nothing helps.
What can we do to restore our website?
Best regards, Tiemen
Private Content HiddenThere is another error. After saving an auto, I get the folowing error:
string(0) “”
<b>Warning</b>: Cannot modify header information – headers already sent by (output started at xxxx/wp-content/plugins/pix-auto-deal/includes/backend/meta_boxes.php:1331) in xxxx<b>/wp-admin/post.php</b> on line <b>231</b><b>Warning</b>: Cannot modify header information – headers already sent by (output started at /xxxx/wp-content/plugins/pix-auto-deal/includes/backend/meta_boxes.php:1331) in <b>/xxxx/wp-includes/pluggable.php</b> on line <b>1355</b>
<b>Warning</b>: Cannot modify header information – headers already sent by (output started at /xxxx/wp-content/plugins/pix-auto-deal/includes/backend/meta_boxes.php:1331) in <b>/hxxxx/wp-includes/pluggable.php</b> on line <b>1358</b>
In the private section
Private Content Hiddenthe concerning website is https://www.qualitytruckcenter.com/ :-). Might be useful
Please check .
Could you please provide us with a version of the site before the update as it is a bit confusing?
Thanks
Hello Alex,
Thank you for checking. I’m not sure what the previous version was. I know we tried to update some time ago (after it was hacked with the Kaswara plugin), but then the same happened and we put back a backup copy.
So it could be that it’s was updated from an older version.
Best regards
Hello Alex,
I do see that I have a copy of the files may 9 2021. This was the version that was put back then. In which fil I can see what the version was?
In the about.php I se: Version 3.2.0 (21.11.2018)
I do see that I have a copy of the files may 9 2021.
Please return and give me FTP access.
Thanks
in private
Private Content HiddenI have placed back the copy I had of the /wp-content/themes/autoimage directory. And the dir /wp-content/plugins/ is now uploading.
Any other files?
Sorry if you do not return the site to the old working version, then I will not be able to help you because now it is not clear and confusing. Please contact your hosting provider about . Thanks
I’ve put back the files and set it to the child theme again. It looks okay now, but if I update it, it will be broken again.
But now i see it https://monosnap.com/file/q1SnvfkYo4iOtUEkoPip7iTOvS94hp
Thanks
Hello Alex,
These are the FTP settings
Tiemen
Private Content Hiddennot sure what happened now. It looked correct..
But i steal see problem https://monosnap.com/file/xefzmXsEH1gq5i0vJPMbqji6QRQLv5
Hello Alex,
I have put back everything now, updated everything and disabled the automatic theme update. If the theme is updated, all our own style settings are gone. And the website looks like the default Auto image site again.
Not sure if you have a solution.
Best regards
Tiemen
Private Content HiddenFTP not work Response: 530 Login incorrect.
Thanks
Thank you very much for your effort!!
Hello Alex,
I’m confused, but leave it as is. I accept the theme cannot be updated.
There are two themes installed now.
One is updated, but does not work as expected (not the QTC logo. and it is not possible to insert the logo, it wil not show, also the other style settings are not shown and the footer of the website is not shown).
The not-updated theme shows the website as expected.
Best regards,
Tiemen
Updated and work fine https://monosnap.com/file/oNGFbDyW9ExWl8emTELmj8q45bek9W
Thanks
Hello Alex,
I does not look fine.. See the screenshot. Header is ‘Autoimage style’ again and the footer is missing.
Best regards,
Tiemen
Attachments:
You must be logged in to view attached files.Please roll back the latest version again. Thanks
Hello Alex,
Rolled back everything. Looks like our personal settings are stored within the child theme and as soon something changes, these settings are not used anymore.
Maybe I just have to remove the child theme and try to set up the updated theme with the correct colors / logo’s etc? When I tried this before it would not use these settings on the front end.
Tiemen