Filter and selects in widgets on inventory screen not working

This topic is: not resolved

2 months ago jens
Participant

Hello,

For a little while the filters and selectors on the cars/inventory page are not working. I tried switching from child theme to default theme and disabling all plugins except pixautdeal but nothing works.

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2 months ago Alex – Support Team
Keymaster

Hi.

Please give me admin access.

Thanks

2 months ago jens
Participant

Hi,

Thanks for the reply, here an admin account.

Thanks!

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2 months ago Alex – Support Team
Keymaster

Please try update ad use latest theme version .

Thanks.

2 months ago jens
Participant

Hello,

When I update the theme to 6.8.8 with the auto updater, everything breaks and I need to restore a backup, all layout shifts and breaks.

I left the theme updated right now, you can check.

Thanks!

2 months ago Alex – Support Team
Keymaster

Please delete theme plugins and install new theme and new theme plugins .

Thanks.

2 months ago jens
Participant

Have reinstalled theme + plugins like pixautodeal but still no difference, the layout is completely not working you can see it best at the listings page:

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2 months ago Alex – Support Team
Keymaster

Please give me ftp access.

Thanks.

2 months ago jens
Participant

Hi,

login details below:

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2 months ago jens
Participant

these are the debug log entries:

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2 months ago Alex – Support Team
Keymaster

Please check now . I added plugin Disable CSS JS Cache . Thanks.

2 months ago jens
Participant

Hello, this fixes the structure but the intial problem: the filters are not fixed yet. Is there a problem with the theme as a whole? Because I dont think disabling CSS and JS cache in the browser is the solution? That ruins the caching.

Thanks!

2 months ago Alex – Support Team
Keymaster

Done , please use a comma in Thousand Separator https://monosnap.com/file/1OLD18sphZxzKHdwM3ZXnf3rxV0iad

It’s cached by wordpress I think you can switch it off later .

Thanks.

2 months ago jens
Participant

Hi Alex,

This indeed fixes everything.

Thank you so much for the support.

Have a great day!

2 months ago Alex – Support Team
Keymaster

You are welcome;)

Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉

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