Slow Visual Composer

If you experience a slow Visual Composer this it’s always related to browser performances or extensions you have installed. We have noted a very few users with this problem and in all the case studies simple use another browser fixed the problem. For example if you use Chrome as your […]

Theme activation

After installed theme you will see the message about activation. Please go to appearance – customizer – Theme Activation And enter your purchased code Where can I find my Purchase Code?

Refund Rules

You can create refund request here http://themeforest.net/refund_requests/new In according Envato rules you can create a refund request within the all life of the product, and even after the support period expired, but only if you have a reason stated here . We also want our customers happy and we can […]

Custom changes with Yellow Pencil

Yellow Pencil it is Visual CSS Style Editor For WordPress . Please use it to css customize your site . I recommend you to read all plugin documentation for learning all features! Documentation: Yellow Pencil documentation Video tutorials: Video tutorials For any custom changes we provide a premium plugin Yellow […]

Enabling wp_debug and check errors

Enabling WP_DEBUG will cause all PHP errors, notices and warnings to be displayed. This is likely to modify the default behavior of PHP which only displays fatal errors and/or shows a white screen of death when errors are reached. WP_DEBUG is a PHP constant (a permanent global variable) that can […]

I have problem

Please select one of the available options Problem with the installation Problem with the installation of the template Problem with the installation of the demo content Problem with the plugins Visual Composer or Rev Slider not activated Visual Composer or Rev Slider update Problem with the template work How I […]

WPML dropdown not work

Please adde this code in style.css .menu-item-language{ position:relative; } .menu-item-language:hover .submenu-languages{ display:block; } .submenu-languages{ display:none; position: absolute; left: 5px; padding: 10px; top: 28px; }

How can I upload a new icons set for my site?

Please use our plugin font icon loader for add new icon sets . After upload nothing has happened? Please use the correct zip structure . You must set permission 777 on the folder wp-content/plugins/font-icons-loader . You can manually add in  folder wp-content/plugins/font-icons-loader/fonts/newicons

How update Visual Composer or Rev Slider

If you have Visual Composer or Rev Slider or Yellow pencil with a theme which you’ve purchased from ThemeForest, then you don’t need to activate it. This option is for users who have purchased this plugin individually. When you purchase a theme from ThemeForest that bundles Visual Composer and Revolution […]

WP_Import::bump_request_timeout()

( ! ) Strict standards: Declaration of WP_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) Please check wp-content/plugins/wordpress-importer/wordpress-importer.php line 1110 function bump_request_timeout() change on this function bump_request_timeout( $val )

Please do not forget

Please do not forget to leave your feedback on our support on themeforest . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉

Slow site work

You should check whether you’re using any plugin that other don’t. Install a cache plugin to improve performance. And contact your server provider about server response speed. http://www.wpbeginner.com/wordpress-performance-speed/

Html Contact form

In this lesson we will tell you about how you can create the contact form. Unfortunately HTML cannot send messages and all actions you have to make on the web server. If the contact form works but messages do not come to your mailbox connected with your domen so please […]

Third-party modules

If you have foreign modules so you have to switch-off them in turn plugins for search of the conflict with our template. Also we recommend to check operability of your modules on the template by default. If the problem exists please ask the developer of the module. We cannot provide […]

Check the problem on the default template

Very often we are asked concerning working of shop. We would like that you correctly understood a side between our product (template) and control system (for example woocommerce). You can receive the answer from the agent to check on the template by default. It means that the agent isn’t confident […]

Change of your template

Some basic knowledge will be necessary for change of your template. Unfortunately we are not engaged in training of the buyers. You can independently study all questions on the Internet or employ the expert. We do not accept a request simply tell me and I will make everythong itself, to […]

Example accesses

Example ftp accesses: host:192.168.1.1 user:user password:12345 Admin accesses: site.com user:user password:12345 phpmyadmin: phpadmin url root 123123 Please do not not send your cpanel hosting. 

Please attach the screenshots or videos

Please don’t forget to attach the screenshots or videos of your problems. It will help to understand the problem faster than reading the long description of the issue. You can use FREE services for this such as http://clip2net.com/ru for screenshots and screencast-o-matic.com for videos.