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Hi there,
I’ve had several problems trying to setup this theme with the demo content, for some reason the hosting we’re using is having trouble connecting to your server to pull the demo content.
Screenshot: https://prnt.sc/op1f5d
Can you please help us INSTALL our demo content? We’ve been trying for days we thought it was a cURL issue but now have confirmed with the hosting company that, there is some sort of complication between templines.com and our hosting?
I’m adding wp-credientails below.
Private Content HiddenPlease contact your hosting provider again .
We need a traceroute 192.34.61.156 result
to understand why packages don’t reach you .
Sorry for the inconvenience .
Thanks
I got this from the HOSTING provider.
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As requested, below is the traceroute result
Tracing route to templines.org [192.34.61.156]
over a maximum of 30 hops:1 2 ms 1 ms 1 ms vlan101.edge1-10f.ceb02.ds.
network [192.168.130.1]
2 21 ms 31 ms 29 ms vlan11.core.ceb02.ds.network [192.168.159.130]
3 4 5 43 ms 43 ms 79 ms 103-44-232-42.static.rise.as [103.44.232.42]
6 43 ms 44 ms 43 ms snge-b1-link.telia.net [213.248.97.56]
7 189 ms 189 ms 189 ms sjo-b21-link.telia.net [62.115.114.40]
8 249 ms 251 ms 249 ms nyk-bb4-link.telia.net [62.115.119.228]
9 249 ms 249 ms 249 ms nyk-b3-link.telia.net [62.115.139.151]
10 267 ms 252 ms 252 ms digitalocean-ic-306498-nyk-b3.c.telia.net [62.115.45.10]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 247 ms 247 ms 247 ms templines.org [192.34.61.156]I migrated the demo content for you . Please use new access admin/admin .
Thanks
Thank you so much! – Sorry for the trouble, but we really did as you can see test everything and were shocked 🙂 haha. Have a lovely day, expect good feedback!
You are welcome;)
Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉
Demo Content Import Problem
This topic is: not resolved
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