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Hello, I have a few problems with your wedding theme I need to be resolved ASAP, also I attached pictures as well.
1. The Mobile Menu only shows the Main-left menu and not both left and right menu and also I want the background white and text black as it is on the laptop version.
2. The couple’s Row on the homepage, name moves to the right and left on mobile view instead of the center as seen on the image named couple.
3. The event Row on the homepage doesn’t come out responsive on the mobile.
4. The carousel Slider on the Photos Row homepage is not responsive on mobile.
5. The footer alignment is not good on mobile
6. On the bridal page, The images on the Carousel Slider doesn’t show on mobile.
7. The breadcrumb on Mobile is not responsive as it doesn’t bring the pictures
8. The flip Carousel on the hotels doesn’t work in safari browser
Thanks
Private Content HiddenAttachments:
You must be logged in to view attached files.Hi
1. The Mobile Menu only shows the Main-left menu and not both left and right menu and also I want the background white and text black as it is on the laptop version.
We will check and add the second part of the menu but unfortunately we cannot provide you with changes to the theme according to the original features and styles . Please give me admin and ftp access.
Please use one ticket for one question to avoid confusion .
Thanks
Hi
Thanks for the quick response but I believe my major questions relate to mobile responsiveness and not the website on the laptop view.
Thanks
Private Content HiddenThis applies to changing the background .
Please use one ticket for one question to avoid confusion and speed up solution .
Thanks
Apologies for that ok let’s work on solving the mobile menu first.
I have re-sent the admin login
The FTP access should work as I just checked it now, were you able to login?
Private Content HiddenI have sent the link for the FTP. Thanks
Private Content HiddenPlease check admin access https://take.ms/1OmER
Ftp access also not work , please contact your hosting provider , maybe he use the block filter .
NOTE: If you use all the questions in one ticket then we will solve the problems consistently and it will take more time .
Thanks
Where are you accessing the FTP from? Because I have no issues accessing it please tell me what it’s actually the problem, is it that you can’t login or what?
The admin access, it shows that sometimes when I want to log in, not sure why I think it’s from one of the plugins on your theme as you can see on the screenshot you sent me it has something to do with revslider but if you refresh the browser, the login page comes up.
If it’s possible we can skype to resolve this issue quickly as most theme authors do that with me if that’s ok?
Thanks
Admin access work now but I need FTP to solve the first problem . As I told you earlier this can block your hosting provider and you should ask him to disable the blocking . My country Belarus .
Please be patient our team also has only positive experience with other buyers but we need to get access to start work .
Thanks
Ok I will contact my host company now and also thank you for solving No 2 Question
What error do you get when you want to access the FTP?
And do you have VPN running on your computer?
And what FTP Client are you using?
Hello
Please here is the FTP login details check it now and let me know if you can be able to login now.
Thanks
Private Content HiddenPlease check now, it should work
Thanks
Please use this login.
Thanks
Private Content HiddenThanks Alex for your help but please
1. Can the left Menu be at the top as Home comes under Instead of the Top then the Right Menu can come Under.
3. You did the wedding Ceremony but the second one Wedding Reception is not done please can you help me check?
4. Thank you, it all works now
If the problems still exists then follow the rules one ticket one question as this will create confusion now . Unfortunately it’s night on my side and I have to go to bed in a few minutes . Thanks
Ok, I understand thanks, I will create a ticket for the remaining queries tomorrow Morning. Thanks for your help and I will definitely rate you 5 star
Farvis wedding mobile issues
This topic is: resolved
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