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We are trying to install Gravity Forms on this theme, and it will not work. It works on all other themes except this one. It is giving the error attached in the images. Do you know if a way to make it compatible?
Private Content HiddenAttachments:
You must be logged in to view attached files.Hi
Unfortunately VertTabs not a function of WordPress and our template . Please contact the author of the module to solve this problem . We cannot provide unfortunately full help in adaptation of the module if it is not available in our list of the supported modules because the agent will need many time for acquaintance with the module before being engaged in its debugging . It should do the author of the module or to give a clear answer where he sees the conflict with our theme .
Thanks
We haven’t added anything to the theme that didn’t come prepackaged with it besides gravity forms and Yoast SEO. We have nothing called VertTabs installed, so we’re confused as to what it is. It must have come with the theme itself and is disabling us from using this plugin.
If we activate any other theme with all the same plugins, it works fine, but soon as we re-enable Safeguard it no longer works.
OK I have activated the plugin and everything works fine .
Thanks
No it still does not. It allows me to install the plugin, but when you attempt to make a form, the screen just goes black and never loads (and thats when the source code will give the error from that attachment)
we’ve tried turning off every plugin besides gravity forms, and it still doesn’t work – so it can’t be another plugin interfering
Info is below.
But I’m just doing a back up right now, if you could wait a few hours before you look into it please.
Private Content HiddenWill send on Tuesday. Pushing the website live in mean-time and will have new FTP user and pass, as this is just a subdomain.
ftp info below
Private Content HiddenUnfortunately it still doesn’t work. I guess we’ll have to use a different plugin.. too bad since we’ve paid for this one
We’re having a hard time finding another plugin that works for what we need this for. If there is any way you can try to fix this incompatibility we would greatly appreciate it
Please record a video of your problem http://screencast-o-matic.com/
Thanks
attached..
the screen just goes blank and never loads the form builder
Attachments:
You must be logged in to view attached files.I renamed the theme folder to check my changes and the site still works , could you check and tell me why .
Thanks
that worked temporarily, but soon as I updated any page, it now is saying my theme is missing and the site has gone down
Attachments:
You must be logged in to view attached files.when the name was changed, I was able to start building a form, but then I couldn’t save or preview it without the site giving that message above.
I went in and put the theme folders name back to normal, and then the site worked again, but now the gravity forms plugin is doing the same thing where I can’t make a new one or edit the one I started
Please disable all cache extensions and provide me with a site that I can edit normally . Check out this video for clarity , I can’t change anything .
Thanks
Gravity Forms
This topic is: resolved
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