Hi Support team,
I got some problems with the contact_me.php, here are my codes on “detail page” and “contact page”, please see the attached pictures. I put ” action=”mail/contact_me.php” method=”post” “in form div, and I did change the “name”for input, but when I click on summit there is just nothing happening. A second problem is all my text input in the form are upper-case, I want it to be lower-case instead.
Can you nicely write down and point out where and what exactly I need to fix the code ? Because I have limited knowledge on html and php. Thank you very much!
I am sorry but your link does not solve my problems. I have read it, but it basically just explaining the key elements to create a mail function with js , php and html. It is what I can find out on the google.
I think I have asked my question specifically: 1. I had change the “ID”, “Name”, “mail-to” etc, but they are not working at all. You did not tell me where is the problem and where should I fix it. 2. All text input are upper case, where can I fix it to lower case? In your link, it mentions a contact_me.js, but I cannot find it anywhere in your js folder, do I have to create it by myself?
There are many functions are not working that require a certain knowledge of html , js and php. For example: the search and filter form. People who bought it still need a lot of time to get them to work. When I put a named class in your “ID” “ALT: does nothing at all. Fortunately, I spend hours to download a js and write another class and filters get this works.
You all experts, why don’t you just look at the code i posted then just answer me specifically? I think it is super easy for you, but when i comes to people who has limited knowledge like me, it may takes hours of work but still cannot fix it.
Thank you!9 months ago Alex – Support TeamKeymaster
The first it is HTML DESIGN which is intended to create a full website for any your CMS and our forum is intended for bug fixing . If you buy the HTML design, you should be able to edit it and have enough knowledge . If you do not have this knowledge, you should hire a specialist or purchase a CMS version .
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Hi Alex, I do understand what you mean. But isn’t mail function the Original features/function? I did not added in any extend features, but I basically just change the placeholder text. Even I only change receiver email address it is still not working. I do admit my knowledge on this is not enough, but the mail function is my last part and I almost getting there, I ask because I know the question maybe easy for you.
I saw sokoltsov andrey help people with specific question , e.g fixing multiple slider range issue with detail codes, can you ask him nicely if he can help me ?9 months ago Sokoltsov AndreyModerator
1. Try check required rules for mail:
– You shouldn’t put any action=”mail/contact_me.php” method=”post” in form
– Your form Id must be the same in html and js assets/contact/contact_me.js. See the attached screen 1.png and 2.png
– Your form field name must be the same in html and js assets/contact/contact_me.js. See the attached screen 3.png and 4.png
– Your JS field name must be the same in js(assets/contact/contact_me.js) and PHP(mail/contact_me.php). See the attached screen 5.png and 6.png
– You should update email for get mail in mail/contact_me.php
– Your site file must be in the live server where works mail functionality. If you try test mail in local PC it will not be work.
2. For make text input to lowercase instead uppercase you should remove css property “text-transform: uppercase;” in two place:
for contact page – line 164 in css/theme.css
for deteils page – line 177 in css/deteils.css
See the attached pictures
Hi Sokosov Andrey,
Thank you so much! I followed your instructions and did everything in your list. Now I got a”Email sent or fail message” when I click on submit on the contact page. But the weird thing is, I do not receive any e-mail when I go check my Email(I tested it many times, but just not receive anything). For the Form in detail.html, it is nothing happen when clicking submit, but just go back home page.
For upper case in text area, I did remove thouse transform uppercase lines in details.css and theme.css, but the weird thing is when I test it on local, it works! When I upload the files to the hosting, it still using upper case. I had everything in your list double check still cannot figure out why. : (8 months, 3 weeks ago Alex – Support TeamKeymaster
Please refer to your hosting provider to search for problems on the server side .
Unfortunately this does not apply to our support .
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