Hello, the field to enter a username isn’t available in the registration field on the registration, but it appears in the new registration email that is generated and new users cannot log on. Please see pictures,5 months, 3 weeks ago Alex – Support TeamKeymaster
Please give me problem page url and admin access.
The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will help people to understand you immediately and get answers quickly!
I also removed the option in scheduling settings to enter both first and last name to “name” in case that might be reveal the username option at registration and it did not. After a new registration, login doesn’t work because user cannot enter a username, and during registration, username as a field is not available.
Thank you for writing back. Yes the name is there, but the username field is not. I registered a new email address and the confirmation email displayed a blank username. I tried to login with the email address and password, but was told I had the wrong name or password. See attached.
Please, give me ftp access.
Thanks.5 months, 1 week ago Alexey – Support teamKeymaster
You are welcome)
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