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Hello, I have installed theme Autostar via WordPress Admin panel, and I stuck at the point where I enter Purchase code.
When I click SAVE – nothing happens. There’s still a note: Theme not activated
I’ve downloaded code as it is written in instructions, and on your site it says that this code is valid.
Please helpPrivate Content HiddenAttachments:
You must be logged in to view attached files.Hi
I checked your key and it works on our side and it looks like the check is blocking your server because of the security settings, can I install demo content and all plugins for you ?
Thanks
Yes please, I can’t go further without it. I’d like demo content installed so I can change what I need and all the necessary plugins. Tnx
The problem is that I can’t install demo content without activating the theme… which I can’t for some reason
I’m sorry for the delay, but it looks like we found a problem .
You will need to talk to your host provider to request they allow the server to call URLs in CURL with PHP.
Let me know if you have any questions .
Thanks
hello again… my hoster answered that cURL is allready enabled. I also tried to change PHP version trough CPanel… no change
Private Content HiddenIt looks like this still has a CURL problem , please forward this video to your hosting provider .
Thanks
I have forwarded your video to the hoster, I still didn’t get any reply… they made it a Level 2 ticket status.
Is there any way I can upload via FTP activated theme and demo content manually?Hello, my hoster has recreated the error and asks as follows:
They cerated an administrator account and tried this:
For details about autostar theme we visited URL: https://casper-rent.com/wp-admin/themes.php?page=adminpanel
A note appears “THEME NOT ACTIVATED”.When tring this link: https://casper-rent.com/wp-admin/themes.php?page=tgmpa-install-plugins result is an error:
“Sorry, you are not allowed to access this page.”Try to import on: https://casper-rent.com/wp-admin/themes.php?page=adminpanel
and click to button “Import Demo Data” results with the error that you (myself) reported:An error occurred while fetching file from: http://assets.templines.com/import-demo/autostar/autostar.xml! Reason: http_request_failed - cURL error 52: Empty reply from server.
Could it be the problema trat Theme is not activated?
Maybe first thing is to check the server who makes validation of the Licence, and if you have no valid licence it doesn’t allow the download?My question is: How can I Activate the theme with the Purchase code? Because by clicking on Activation button – nothing happens.
I installed our other theme that works similarly but does not require activation to install plugins , please pass your hosting provider this video so they can reproduce the error . Thank you for your patience .
Thanks
HEllo,
I’m sorry but for Autoimage template also says that theme is not activated…
:/
I still didn’t get reply from my hoster…Because all these problems are related to the error Curl error 52 on your server .
Thank you for your patience .
Hello, they said that they solved cURL problem, but I stil can’t activate the Theme.
When I enter purchase number and click SAVE – nothing hapens – It doesn’t show even an error message.
And they said that before activating Theme I can’t upload demo data. They installed plugins needed over SHELL acces before that…
Here is what the hoster wrote:
…
allow_url_fopen it was ON, but allow_url_include was also necessary to be ON.
Now that method is also ON, and loading test content trough test script works:
test: https://casper-rent.com/test.php
phpinfo: https://casper-rent.com/info.phpThere is no more errors in wp-admin/error_log data:
[11-Feb-2019 10:24:43 UTC] PHP Warning: file_get_contents(http://assets.templines.com/plugins/theme/autostar/changelog.json): failed to open stream: no suitable wrapper could be found in /home2/casperrent2/public_html/wp-content/themes/autostar/library/theme/functions.php on line 190
[11-Feb-2019 10:24:43 UTC] PHP Warning: file_get_contents(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home2/casperrent2/public_html/wp-content/themes/autostar/library/theme/functions.php on line 190
[11-Feb-2019 10:24:43 UTC] PHP Warning: file_get_contents(http://assets.templines.com/plugins/theme/autostar/changelog.json): failed to open stream: no suitable wrapper could be found in /home2/casperrent2/public_html/wp-content/themes/autostar/library/theme/functions.php on line 190But downloading demo content still doesnt work.
Are you sure you don’t have to activate the theme before downloading demo content?
In the administrator dashbord says:
“””
Welcome to autostar
Attention! Please activate your theme first to install all additional plugins and demo content.
“””So, again when I enter purchase number and click SAVE – nothing hapens – It doesn’t show even an error message.
Private Content HiddenWe’re trying to migrate the demo 500 mb, but it looks like you’re running out of space. I would like to ask you if you could use another more proven hosts for example with godaddy.com or https://www.bluehost.com/ . This will help you avoid many problems in the future .
You can also create a refund request and we will refund your money .Thanks
I asked for more space, they should upgrade the package shortly for more space… Thank you for patience with me… and my hoster. I had no problems with them for the past 10 years…
PLease check now
Please use new access admin/admin
Thanks
There’s still a problem with Theme activation Button, but I can work with this now, t thank you very much for your help. I appreciate the speed of answering and resolving this matter.
Thank youPlease ignore this activation message .
Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉
Theme activation problem – Theme Autostar
This topic is: not resolved
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