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I’ve been informed by another plugin that the xport theme has a java issue. Can you correct it?
Here are some screen shots that detail the issue:
https://www.evernote.com/shard/s4/sh/cccecd68-5624-4d1b-9a65-8b9ee640489d/aec3504058db14eb
https://www.evernote.com/shard/s4/sh/f9c3f015-977d-4142-ade4-74827eb2bd8a/e69e7e9ebe254b3d
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I already mentioned that I’ve tried several times to use your support forum without success.
I suspect there is an issue with the evanto authorization mechanism.
From my perspective email is a perfectly valid form of communication and I’ve wasted enough hours trying to utilize your “support forum”.
Can you please just fix this minor java issue?
——-FYI, I’ve tried at length to get the support forum without any luck.
Oh, and for what its worth I purchased another copy of your theme and upgrade our site from v1.5.1 to the newest v2.
Now our entire site is throwing errors. 6ksports.com
Can you please help?
Private Content HiddenHi
We do not provide support by email because it is not possible to track the chain of messages from thousands of customers .
Please give me admin access.
Thanks
I put the credentials in private content section of the post.
Unfortunately I didn’t get anything .
Please complete all fields (reply and private content) and click send .
Thanks
in private
Private Content HiddenFTP creds are listed in private content
Private Content HiddenThis is very similar to the issue I am having, in fact the errors seem to be the same. Everything was updated last known WP version using before I couldn’t gain access was 4.7.3. This site was entirely rebuilt due to hacking situation. All the files were a clean install including a most recent updated theme download/install. Now I can not gain access to dashboard because of these errors. This is my client’s website.
http://www.checkeredmotorsports.com
Here are two screenshots of errors experiencing.
https://www.dropbox.com/s/fru4awimnme1j5a/CMSErrorScreenShot1.png?dl=0
https://www.dropbox.com/s/fyvyzw3xya94dgh/CMSErrorScreenShot2.png?dl=0
Private Content HiddenPlease update and use latest plugins and theme version
Thanks
Since I can not log in to WP due to errors explained above, I replaced the theme file using ftp. It did not fix issue and still will not allow me to log in. Suggestions?
Ok, so I increased the PHP version. It is showing in WP. However, if I switch back to XSport theme instant errors. Still referencing same errors involving headers and a helper file located in theme library.
Looked good. Then noticed theme said update available. So I updated it and now errors back.
Curious if there is a new solution to the new but same problem with theme errors as of yet. Still waiting on a solution to the new round of errors after updating theme. I am getting pressure from client about this issue as this is a live site. Thank you.
Please be more specific in your posts and describe your problem
Thanks
Problem after update
Warning: session_start(): open(/home/content/13/5947913/tmp/sess_l26i6eu8reldfr1qlo93jno5t3, O_RDWR) failed: No such file or directory (2) in /home/content/13/5947913/html/wp-content/themes/xsport/library/functions/helper.php on line 260
Admin access in private
Private Content HiddenThank you! Yes it appears to be fixed!
Theme is broken!
This topic is: not resolved
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