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Help needed asap
Private Content HiddenHi
It looks like you are using a version that unfortunately is no longer compatible with the previous one . Please check http://take.ms/OkSsc
Thanks
Okay but how do we fix this.
Private Content HiddenYou need to return the old theme version, you did not make any backups before the update ?
How can I get into the admin panel ? http://take.ms/CwdT85
Thanks
Hi there was no back up.
Do you need the Cpanel Access or WordPress?
Please make backups in the future before updating .
I need WordPress admin access.
Thanks
Hi Alex,
Thank you for the update.
Kindly WordPress details in private section
Private Content HiddenUnfortunately for some reason I can not get into the admin panel of your site . Please check http://take.ms/ZrhjX
Thanks
Hi Alex .
Apologies try updated as seen below.
Private Content HiddenThanks admin access works but your server doesn’t allow to upload the theme I need FTP access to do it yourself .
Thanks
Hi Alex,
Thank you for your support thus far.
Ass requested kindly See sftp details in private section
Private Content HiddenPlease check now https://www.dunamissurgical.com/
Thanks
You are welcome;)
Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉
Website Layout Disorganized
This topic is: resolved
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