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If I enable visual composer, it breaks my site and I get the white screen of death. I’ve tested by turning off all plugins and everything is fine, but then as soon as I turn on VC it all errors again.
Site is: http://ptenmedia.com/ss/dealers/
For some reason I never received a notification that you replied, even though I have it enabled.
**PLUGINS HAVE BEEN DISABLED VIA FTP BY RENAMING FOLDERS “XNAME” ** PLEASE DO NOT REINSTALL BUT SIMPLY RENAME TO REACTIVATE **
Login credentials will be in the private content to follow.
Private Content HiddenPlease create accesses to the site folder . Now it’s just an empty directory .
Thanks
Attachments:
You must be logged in to view attached files.Please try again. It is working on my end.
Now ftp not work .
Error: Critical error: Could not connect to server .
Please check the correctness of your ftp data .
Thanks
Attachments:
You must be logged in to view attached files.I am able to log in with the credentials. Please try again but set it to Use explicit FTP over TLS if available.
Please check this video http://screencast-o-matic.com/watch/cFjU2NqvBT
It worked before but now it doesn’t work .
Please contact your hosting provider, it may be blocking my country .
Thanks
Also you can enable debug mode for me https://codex.wordpress.org/Debugging_in_WordPress
define( 'WP_DEBUG', true );
Thanks
Please provide your IP address and we will make sure you are not blocked
Unfortunately my IP is constantly changing . Please unlock my country is Belarus .
Also you can enable debug mode for me https://codex.wordpress.org/Debugging_in_WordPress
define( 'WP_DEBUG', true );
and maybe I can give you an answer without FTP .Also clarify the version of your PHP
Thanks
Belarus is not blocked and WP_DEBUG has been set to true
Changed the password to not include special characters. Please try the new login information.
Private Content HiddenIf you still have trouble, please send a whatsapp message to +16462843482 with your IP when your try to connect.
Dear customer, please be careful and use the original correct version of the plugins and template, unfortunately your not correct modifications caused these problems in plugin Page builder . I installed the correct plugin version and everything works fine . Please check . Thanks
Attachments:
You must be logged in to view attached files.I did not modify the theme files nor any of the required plugins, so I don’t understand why you’re saying that’s what broke the site. Additionally, now that you have “fixed” it I see that MANY of my updates (logos, footer widgets, etc) have all been deleted. 🙁
If you didn’t do anything then , please change all accesses to your site and create backups for future work . You can check the date of changes and make sure that the plugins have been changed http://take.ms/Tu3BN correct name http://take.ms/uiAEd .
I have activated the theme child and all your changes remain the same .
Please check.Thanks
I said in my second post on this thread that I had renamed the plugins via FTP to deactivate them since I couldn’t access the admin portal to do it through WP… which is why they appeared “wrong versions” to you. whatever. At least the site is working again. Thank you.
Visual Composer breaks site
This topic is: not resolved
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