Can't find import button for demo data

This topic is: not resolved

4 years, 7 months ago treversimes
Participant
Support Period Has Expired

I am trying to import the demo data but I am missing the import data button. What do you suggest?

4 years, 7 months ago Alex – Support Team
Keymaster

Hi
Please give me admin access .
Thanks

4 years, 7 months ago treversimes
Participant
Support Period Has Expired

ok. I sent private content

Private Content Hidden

4 years, 6 months ago Alex – Support Team
Keymaster

Please give me correct admin access https://take.ms/6zUtE8

Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

Admin

Admin

Username and password

4 years, 6 months ago Alex – Support Team
Keymaster

Please check this video https://screencast-o-matic.com/watch/cq6ibjuYXB

Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

Sorry no capital A

admin

admin

4 years, 6 months ago Alex – Support Team
Keymaster

Do you want to reinstall the demo ? Can I do that for you ? Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

Yes you can do that

4 years, 6 months ago Alex – Support Team
Keymaster

I’m still seeing problems on the site, can you give me FTP access to fix them ? Sorry for delay. Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

I sent it in a private content

Private Content Hidden

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

<span style=”color: #656565; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, ‘Helvetica Neue’, Arial, sans-serif, ‘Apple Color Emoji’, ‘Segoe UI Emoji’, ‘Segoe UI Symbol’; font-size: 13px; background-color: #f5f5f5;”>FTP Username: <span style=”box-sizing: border-box; font-weight: bold; color: #656565; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, ‘Helvetica Neue’, Arial, sans-serif, ‘Apple Color Emoji’, ‘Segoe UI Emoji’, ‘Segoe UI Symbol’; font-size: 13px;”>admin@visualreachmedia.com<br style=”box-sizing: border-box; color: #656565; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, ‘Helvetica Neue’, Arial, sans-serif, ‘Apple Color Emoji’, ‘Segoe UI Emoji’, ‘Segoe UI Symbol’; font-size: 13px;” /><span style=”color: #656565; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, ‘Helvetica Neue’, Arial, sans-serif, ‘Apple Color Emoji’, ‘Segoe UI Emoji’, ‘Segoe UI Symbol’; font-size: 13px; background-color: #f5f5f5;”>FTP server: <span style=”box-sizing: border-box; font-weight: bold; color: #656565; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, ‘Helvetica Neue’, Arial, sans-serif, ‘Apple Color Emoji’, ‘Segoe UI Emoji’, ‘Segoe UI Symbol’; font-size: 13px;”>ftp.crystalclearcomputersolutions.com<br style=”box-sizing: border-box; color: #656565; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, ‘Helvetica Neue’, Arial, sans-serif, ‘Apple Color Emoji’, ‘Segoe UI Emoji’, ‘Segoe UI Symbol’; font-size: 13px;” /><span style=”color: #656565; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, ‘Helvetica Neue’, Arial, sans-serif, ‘Apple Color Emoji’, ‘Segoe UI Emoji’, ‘Segoe UI Symbol’; font-size: 13px; background-color: #f5f5f5;”>FTP & explicit FTPS port: <span style=”box-sizing: border-box; font-weight: bold; color: #656565; font-family: -apple-system, BlinkMacSystemFont, ‘Segoe UI’, Roboto, ‘Helvetica Neue’, Arial, sans-serif, ‘Apple Color Emoji’, ‘Segoe UI Emoji’, ‘Segoe UI Symbol’; font-size: 13px;”>21

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

In private

Private Content Hidden

4 years, 6 months ago Alex – Support Team
Keymaster

Sorry for delay. Fixed. Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

Thanks for the demo upload. But now I can’t log into my site. See the image inserted.

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4 years, 6 months ago Alex – Support Team
Keymaster

Please give me ftp access.

Example ftp accesses:
host:192.168.1.1
user:user
password:12345

Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

Use the same info as before

4 years, 6 months ago Alex – Support Team
Keymaster

Yes but unfortunately I have to know the password to use them .

Example ftp accesses:
host:192.168.1.1
user:user
password:12345

Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

username: admin@visualreachmedia.com
password: q]{+bHWBo{uz

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

FTP Username: admin@visualreachmedia.com
FTP server: http://ftp.crystalclearcomputersolutions.com
FTP & explicit FTPS port: 21

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

check the private message for the login information.

Private Content Hidden

4 years, 6 months ago Alex – Support Team
Keymaster

Please create ftp access to site folder .

Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

New FTP settings in private chat

Private Content Hidden

4 years, 6 months ago Alex – Support Team
Keymaster

FTP ok now .

Admin access work ?

Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

Yes

4 years, 6 months ago Alex – Support Team
Keymaster

Please carefully check all accesses, this is not the site that I should fix .

Please give me in one messages wordpress site admin access and ftp access for your site .

Please check everything carefully again .

Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

sorry for the confusion. See the private message for correct information. I have verified it this time.

Private Content Hidden

4 years, 6 months ago Alex – Support Team
Keymaster

Fixed. Please check . Thanks

4 years, 6 months ago treversimes
Participant
Support Period Has Expired

it works. Thanks

4 years, 6 months ago Alex – Support Team
Keymaster

You are welcome;)

Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉

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