Booking System is not working

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4 years, 1 month ago patjilo
Participant
Support Period Has Expired

Hi.

I have just installed Renroll Theme in my website and I have customized it with no troubles.

Nevertheless, using the booking process, it doesn´t work.

I can choose the item in the catalog and the start and finish dates. Done these, I press the ‘BOOK NOW’ button and a warning message pops up: ‘These days are not available for booking‘. It doesn´t matter what item to choose, results are the same.

Also, Woocomerce is giving a warning message about incompatibility between Renroll 3.5.0 version and Woocommerce last version:

‘The 3.5.0 version of renroll/woocommerce/cart/shipping-calculator.php is wrong. You need 4.0.0 version‘

Could you help me to understand what is happening in both cases, please?

Thanks in advance.

Pat.

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4 years, 1 month ago Alex – Support Team
Keymaster

Hi
Please give me admin access.
Please add it to private content and fill message field and send .
Thanks

4 years, 1 month ago patjilo
Participant
Support Period Has Expired

I give you some information. Maybe you need it.

Thanks.

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4 years, 1 month ago Alex – Support Team
Keymaster

Please install the theme in a different location where you can grant access . Unfortunately, we can ‘t solve the problem if we can ‘t see it . Thanks

4 years, 1 month ago patjilo
Participant
Support Period Has Expired

If I use your theme with demo contents, it works.

Could you give me more theme documentation,please?

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4 years, 1 month ago patjilo
Participant
Support Period Has Expired

Good morning.

Have you an alternative to QUICK SEARCH, please?

Thanks.

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4 years, 1 month ago Alexey
Moderator

Hi!
Please update theme to new version: https://drive.google.com/file/d/1hxmto1buncj02Gv5oPCJE22vUGTjQve3/view?usp=sharing

We have fixed issues in quick search and booking.

4 years, 1 month ago patjilo
Participant
Support Period Has Expired

It works!

Thank you very much!

Good job!

Pat.

4 years, 1 month ago Alex – Support Team
Keymaster

You are welcome;)

Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉

4 years, 1 month ago patjilo
Participant
Support Period Has Expired

Done!

Thanks for remind me it! Very important! 😉

4 years, 1 month ago Alex – Support Team
Keymaster

You are welcome

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