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Critical error on activation – no child theme found?

This topic is: not resolved

2 years, 8 months ago theinfogroup
Participant
Support Period Has Expired

Didn’t see child theme in the safeguard.zip package per the documentation?

Installed latest July 2021 theme folder. When activating a critical error is generating required WP recovery mode to access admin.

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2 years, 8 months ago Alex – Support Team
Keymaster

Hi

Please give me admin and ftp access
Add it to private content and fill message field and click button Add Reply .
Thanks

2 years, 8 months ago theinfogroup
Participant
Support Period Has Expired

Provided FTP/WP Admin login on 8/30.

2 years, 8 months ago Alex – Support Team
Keymaster

Please give me admin and ftp access
Add it to private content and fill message field and click button Add Reply .
Thanks

2 years, 8 months ago theinfogroup
Participant
Support Period Has Expired

FTP and Admin access provided in private message. 9/2.

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2 years, 8 months ago Alex – Support Team
Keymaster

Please check. Thanks

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