Issues with slider images on the demo imported

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1 year, 11 months ago 2wheelsfuengirola
Participant
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I have imported the Motorbike demo but the main slider and some images seems to be not loading properly and are not loading on the website.

Also not only on the slider, there are images on the demo that are not loading neither.

Any idea on how to fix this? Thanks in advance!.

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1 year, 11 months ago Alex – Support Team
Keymaster

Hi.
Please give me admin access.
Thanks

1 year, 11 months ago 2wheelsfuengirola
Participant
Support Period Has Expired

Hello,

I’ve provided you admin credentials below.

Thanks.

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1 year, 11 months ago Alex – Support Team
Keymaster

How about site URl?

Thanks

1 year, 11 months ago 2wheelsfuengirola
Participant
Support Period Has Expired

Sorry sir forgot that one.

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1 year, 11 months ago Alex – Support Team
Keymaster

I’m sorry you’re confused but WordPress.com platform works more like a website builder . Please read this article . To work with theme on CMS WordPress.org , you need to use third-party hosting like Godaddy or Bluehost. Thanks

1 year, 11 months ago 2wheelsfuengirola
Participant
Support Period Has Expired

So it means that I can not make the template work properly on wordpress.com and I have to move to third-party hosting like Godaddy or Bluehost?.

I already have a third party hosting with one.com but I manage all about the website in wordpress.com and also all the files are in the wp stagging as I could check with the sftp.

At first demo import it worked correctly and all images and sliders loaded well but when I changed to the motorbyke demo is when the images stopped working.

1 year, 11 months ago 2wheelsfuengirola
Participant
Support Period Has Expired

If I give you access to the SFTP/FTP can you fix it?

1 year, 11 months ago Alex – Support Team
Keymaster

I need direct wp admin access .

Thanks

1 year, 11 months ago 2wheelsfuengirola
Participant
Support Period Has Expired

Can you try to access to this site with the credentials provided please?.

Thank you.

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1 year, 11 months ago Alex – Support Team
Keymaster

It is not direct admin access https://monosnap.com/file/tCfJDgbPfBUFCyvy2mCzH2Ovy7ZR2Z

Thanks

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