Search / filter by reservation date does not work

This topic is: not resolved

1 year, 11 months ago radmediaro
Participant
Support Period Has Expired

Hi,

The homepage search by reservation date and the vehicle listing page filter by reservation date does not work as when you search between specific days it shows cars that are already booked in those days.

Please find screen recording attached.

Looking forward to fixing this major issue. Thanks

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1 year, 11 months ago radmediaro
Participant
Support Period Has Expired

Link for screen recording here: https://we.tl/t-hUAxLphDjq

1 year, 11 months ago Alex – Support Team
Keymaster

We’re experiencing a much larger number of tickets than usual so our wait times are longer than expected. We’re working hard to get back to you as quickly as we can and we really appreciate your patience! We will check it and reply little later after solving more critical problems . Thanks

1 year, 11 months ago radmediaro
Participant
Support Period Has Expired

Sure, no worries, looking forward to your reply. Thanks

1 year, 11 months ago radmediaro
Participant
Support Period Has Expired

Hi, just following up on the above ticket. Looking forward to hearing from you.

1 year, 11 months ago radmediaro
Participant
Support Period Has Expired

Hi,

It’s been over one week already and the problem is still there.

Can you please assist? Thanks.

1 year, 11 months ago Alex – Support Team
Keymaster

Unfortunately this may take longer than it looks, please be patient and we will release updates to solve this problem. Thanks

1 year, 11 months ago radmediaro
Participant
Support Period Has Expired

Hi. Sure, please let me know as soon as update is available as we want to fix this issue and publish the website. Thanks.
1 year, 11 months ago Alex – Support Team
Keymaster
Hello.

Please update and use latest theme version and theme plugins .
```
- Version: 6.1.2 (Updated June 6) -

Requires update :

Theme: Autozone
Plugins: pix-auto-deal , pix-booking-auto .
```
1 year, 11 months ago radmediaro
Participant
Support Period Has Expired

Hi,

I do not see any theme version update.

Screenshot attached.

Please let me know. Thanks

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1 year, 11 months ago Alex – Support Team
Keymaster

Please check now.

Thanks

1 year, 11 months ago radmediaro
Participant
Support Period Has Expired

Same issue. I managed to update the plugin but the theme has no updates available. Please check yourself using credentials below.

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1 year, 10 months ago Alex – Support Team
Keymaster

Please download latest theme on market and install manual . Thanks

1 year, 10 months ago radmediaro
Participant
Support Period Has Expired

Hi,

I’ve just done what you said and it still doesn’t work, more so all green colors relating compare page have changed back to default (screenshots attached).

Can you please assist with this unpleasant issue that is continuing for weeks now.

Many thanks. Alex

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1 year, 10 months ago Alex – Support Team
Keymaster

Please create at least one seasond discount https://monosnap.com/file/F9nS0vszxW2Ev9ghdorQWWriFHwrnH

Thanks

1 year, 10 months ago radmediaro
Participant
Support Period Has Expired

Hi,

It still doesn’t work and you’ve ignored the color issue that I have described above.

Please let me know. Thank you.

1 year, 10 months ago radmediaro
Participant
Support Period Has Expired

Also, I do not want to be obligated to use special price for certain season in order for a search widget to work. Thanks

1 year, 10 months ago Alex – Support Team
Keymaster

It still doesn’t work

https://monosnap.com/file/1mGY1wZTWCp02XDwuJhMYgfrkURn3H

ignored the color issue that I have described above.

https://monosnap.com/file/p8fgCeYfAdI1p5f3FfdVl5bYtoDsTV

Thanks

1 year, 10 months ago radmediaro
Participant
Support Period Has Expired

Is this a joke? Please try searching on home page for all available cars in the period between 21 June 2022 – 22 June 2022 and you will see that “Nissan Leaf Nismo” comes up as available but when you click on the car you will notice that it is actually booked in that period.

This results in the search block on homepage not working!!

I’ve attached screenshot as well.

Please let me know.

Thanks.

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1 year, 10 months ago Alex – Support Team
Keymaster

Please check now. Thanks

1 year, 10 months ago radmediaro
Participant
Support Period Has Expired

Not fixed as now if I search dates that car is not booked in, car doesn’t appear.

Screenshots attached. Please let me know. Thanks.

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1 year, 10 months ago Alex – Support Team
Keymaster

Please update plugin and check https://monosnap.com/file/A2nNe7X1hm3VGPP2fWcBRfsWYkxys3

Thanks

1 year, 10 months ago radmediaro
Participant
Support Period Has Expired

Seems to be working now. Thanks. Have a great day!

1 year, 10 months ago Alex – Support Team
Keymaster

You are welcome

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