Home page slide show, updating latest works, overall theme issue

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1 year, 10 months ago sangeet
Participant
Support Period Has Expired

There are many issues I am facing with the theme, especially home page slide show, updating pictures under latest works etc., The overall website speed and functionality is quite low. My theme seems not getting updated as it looks low quality. I like your help on this as to how I can make this better?

I look forward to hearing from you.

Thanks,

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1 year, 10 months ago Alex – Support Team
Keymaster

Hello.

Please be more specific, as I do not see any problem.

Load time: 1.19 s https://monosnap.com/file/kn1GHz0zqXROF9bKcG3yBoK2lHfrW9

Thanks

1 year, 10 months ago sangeet
Participant
Support Period Has Expired

Hi Alex,

comotion load time issue are there. Please see attached.

If you wish, I can provide you my website login id and pw and you can please help with updating it and also would be great if it is set up for auto updates.

Thanks.

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1 year, 10 months ago sangeet
Participant
Support Period Has Expired

I attached desktop load time issue as well.

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1 year, 10 months ago Alex – Support Team
Keymaster

I don’t see any real problems on your site .

Where and what are these statistics from ?

1 second is fast enough even for a cell phone.

Thanks

1 year, 10 months ago sangeet
Participant
Support Period Has Expired

There is a well known speed check service from Neil Patel. This is where it is from.

I also have issues with:

Adding video on home page slide show.

Latest works – Its snot allowing me to add pictures under latest works ( if you scroll down on the home page, you will see” Latest works”)

Many a times the pages wont load quickly, it takes quite sometime, especially the slide show pics.

I am certain that there is something missing with the theme.

1 year, 10 months ago Alex – Support Team
Keymaster

WordPress Theme Speed and optimization

Also please contact Neil Patel and ask him to tell you what you need to do to increase these numbers.

Use one topic for one question to avoid confusion .

Thanks

1 year, 10 months ago sangeet
Participant
Support Period Has Expired

We dont have support from neil patel platform. That was just to check the issues with my website.

1 year, 10 months ago Alex – Support Team
Keymaster

Unfortunately, I can’t help you if I don’t see a problem . Thanks

1 year, 10 months ago sangeet
Participant
Support Period Has Expired

I dont understand how you are saying that? when I am saying there is a problem as mentioned above.

1 year, 10 months ago Alex – Support Team
Keymaster

Load time: 1.19 s https://monosnap.com/file/kn1GHz0zqXROF9bKcG3yBoK2lHfrW9

Unfortunately, I don’t see any problem.

Thanks

1 year, 10 months ago Alex – Support Team
Keymaster

I also check it on my phone and all is well https://www.dropbox.com/s/54h5ewiyfhu186j/RPReplay_Final1655659655.MP4?dl=0

It doesn’t look like it takes 15 seconds to load .

If you need invidual support for this , we can consider it only on a fee basis, but it is not included in the current support . I see all work fine .

Also I have provided you with additional information but I see that this is as fast as possible and can not get any better https://support.templines.com/knowledge-base/speed-and-optimization/

Thanks

1 year, 10 months ago sangeet
Participant
Support Period Has Expired

As per the link you provided on optimization:

I updated the website to wordpress 6.0.

Got the wp page builder activated (Drag and drop page builder for WordPress. Take full control over your WordPress site, build any layout you can imagine – no programming knowledge required).

Got https://shortpixel.com/pricing-one-time for 10,000 images. However the optimization is taking a long time, out of 600 images it sonly at 181 from morning till now ( almost 8 hours). Is there a better way to optimize faster?

1 year, 10 months ago Alex – Support Team
Keymaster

However the optimization is taking a long time, out of 600 images it sonly at 181 from morning till now ( almost 8 hours). Is there a better way to optimize faster?

It depends on the memory of your server.

Thanks

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