Elementor not loading correctly

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1 year, 3 months ago Mike
Participant
Support Period Has Expired

I have updated the Aucapina theme and Elementor. When I want to edit a site (for example the main page) with element or, the element or editor is not loading correctly. If I change the template everything is working. Could you give a look?

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1 year, 3 months ago Alex – Support Team
Keymaster

Hello.

Please try disable all third-party plugins and check .

Thanks

1 year, 3 months ago Mike
Participant
Support Period Has Expired

I have already tested deactivating the plugins that have to do with Elementor. However, without success. On the other hand, if I select another template, Elementor is loaded correctly. So it seems to be related to the template
1 year, 3 months ago Alexey
Moderator
Please, look at the error log file in the hosting panel. Let us know if there are errors there.

If you can’t find a log with errors in the hosting panel, then follow the instructions below:

To activate error logging on the site in the file /wp-config.php replace the string
```
define( 'WP_DEBUG', false );
```
with the following code:
```
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', true );
```
After that, reproduce the error on the site and a list of errors will be saved in the /wp-content/debug.log file.

Send it to us.

Do not forget to return the old code in the file /wp-config.php after fixing the problem.
1 year, 3 months ago Mike
Participant
Support Period Has Expired

Thank you. Here ist the log:

[07-Jan-2023 17:18:21 UTC] PHP Deprecated: Die Funktion _register_controls ist seit Version 3.1.0 veraltet! Verwende stattdessen Elementor\Controls_Stack::register_controls(). in /var/www/virtual/mhpro/piffrader.bz.it/wp-includes/functions.php on line 5383
[07-Jan-2023 17:18:21 UTC] PHP Fatal error: Uncaught ValueError: Unknown format specifier “⢠in /var/www/virtual/mhpro/piffrader.bz.it/wp-content/plugins/templines-aucapina/elementor/activity-carousel.php:207
Stack trace:
#0 /var/www/virtual/mhpro/piffrader.bz.it/wp-content/plugins/templines-aucapina/elementor/activity-carousel.php(207): sprintf(‘Symbol %\xE2\x80\x8B\xE2\x80\x8Bd’, 1)
#1 /var/www/virtual/mhpro/piffrader.bz.it/wp-content/plugins/elementor/includes/base/controls-stack.php(2327): Templines_Elementor_Activity_Carousel->register_controls()
#2 /var/www/virtual/mhpro/piffrader.bz.it/wp-content/plugins/elementor/includes/base/controls-stack.php(496): Elementor\Controls_Stack->init_controls()
#3 /var/www/virtual/mhpro/piffrader.bz.it/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack()
#4 /var/www/virtual/mhpro/piffrader.bz.it/wp-content/plugins/elementor/includes/managers/widgets.php(351): Elementor\Widget_Base->get_stack(false)
#5 [internal function]: Elementor\Widgets_Manager->ajax_get_widget_types_controls_config(Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#6 /var/www/virtual/mhpro/piffrader.bz.it/wp-content/plugins/elementor/core/common/modules/ajax/module.php(171): call_user_func(Array, Array, Object(Elementor\Core\Common\Modules\Ajax\Module))
#7 /var/www/virtual/mhpro/piffrader.bz.it/wp-includes/class-wp-hook.php(308): Elementor\Core\Common\Modules\Ajax\Module->handle_ajax_request(”)
#8 /var/www/virtual/mhpro/piffrader.bz.it/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array)
#9 /var/www/virtual/mhpro/piffrader.bz.it/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#10 /var/www/virtual/mhpro/piffrader.bz.it/wp-admin/admin-ajax.php(188): do_action(‘wp_ajax_element…’)
#11 {main}
thrown in /var/www/virtual/mhpro/piffrader.bz.it/wp-content/plugins/templines-aucapina/elementor/activity-carousel.php on line 207

1 year, 3 months ago Alexey
Moderator

A problem caused by an incorrect translation. Loco Translate plugin outputs an error so that you pay attention to the problem. Visually you see “%d”, but you inserted UNICODE-special characters, which causes an error (see screenshot 1). Here you can insert text and check for special characters: https://www.soscisurvey.de/tools/view-chars.php (see screenshot 2). Check all your translated phrases for similar errors and remove the invisible special characters

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1 year, 3 months ago Mike
Participant
Support Period Has Expired

Thank you, now it works

1 year, 3 months ago Alex – Support Team
Keymaster

You are welcome

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