Problem with the theme – Safeguard – Templines Support Forum

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11 months, 3 weeks ago baptisteclaire28
Participant
Support Period Has Expired

Good morning, Dear Sir or Madam,

We have a problem with the theme: Safeguard – Security & Guard Theme.
The theme has been installed but seems to be in conflict with other extensions.

We are experiencing several problems:
> Images do not load
> The demo is not correctly installed (impossible to access the page templates)
> Or incomplete templates
> Text blocks that don’t have the right behavior (like in the demo)
> Several PHP alerts…

Hypothesis:
> The theme is not correctly installed / The demo is not correctly imported
> The theme is not compatible with our WordPress version
> The theme is not in the right version – or we are missing resources

Information
> WordPress = 6.1
> Safeguard – Security & Guard Theme = Version 2.6.3
> Elementor = 3.13.2
> Elementor Pro = 3.13.1

How do I do it?

Thanks to you.

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11 months, 3 weeks ago Alex – Support Team
Keymaster

Hello.

Please give me admin access.

You can create admin access for WordPress using plugin Temporary Login.

11 months, 3 weeks ago baptisteclaire28
Participant
Support Period Has Expired

Hello,

Thank you for your quick respons.

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11 months, 3 weeks ago baptisteclaire28
Participant
Support Period Has Expired

to complete

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11 months, 3 weeks ago Alex – Support Team
Keymaster

Can i reinstall all demo ?

Thanks

11 months, 3 weeks ago baptisteclaire28
Participant
Support Period Has Expired

Yes, of course !

11 months, 3 weeks ago Alex – Support Team
Keymaster

Done. Please use new access admin/change_me

Thanks

11 months, 3 weeks ago baptisteclaire28
Participant
Support Period Has Expired

Thank you for all !
I have just one last question when I’m on the login page I get this error message :

Deprecated: Hook login_headertitle is deprecated since version 5.2.0! Use login_headertext instead. Usage of the title attribute on the login logo is not recommended for accessibility reasons. Use the link text instead. in /var/www/vhosts/lemon2.agepcom.co.uk/httpdocs/sgssecurite/wp-includes/functions.php on line 5788

Is this coming from the theme? Can you fix it?

11 months, 3 weeks ago Alex – Support Team
Keymaster

Please check now. Thanks

11 months, 3 weeks ago baptisteclaire28
Participant
Support Period Has Expired

Everything is good

thank you, for your professionalism!

11 months, 3 weeks ago Alex – Support Team
Keymaster

You are welcome;)

Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉

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Problem with the theme – Safeguard

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