Demo import problem

[DellionDKParticipant Support Period Has Expired]

I tried to make a demo import, as shown in your video, but the url on the dropbox returns 404, the url I took from the documentation that I downloaded from themeforest along with the theme

https://www.dropbox.com/s/hplnmj1umxssn4m/appbox.templines.org-20190318-175250-604.wpress?dl=1

[Alex – Support TeamKeymaster]

Hi

Please give me admin  access 
Add it to private content and fill message field and click button Add Reply .
Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

[DellionDKParticipant Support Period Has Expired]

There is admin access

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[Alex – Support TeamKeymaster]

Please give me FTP access.

Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

[DellionDKParticipant Support Period Has Expired]

There is Ftp access

Private Content Hidden

[Alex – Support TeamKeymaster]

Error: Could not connect to server

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

[DellionDKParticipant Support Period Has Expired]

I have added new ftp access, if the error with the login has not disappeared try to use vpn, it may be cause with server ip blocking

Private Content Hidden

[Alex – Support TeamKeymaster]

DOne .Please use new access admin/admin.

Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .

[DellionDKParticipant Support Period Has Expired]

Thanks, what was the problem

[Alex – Support TeamKeymaster]

We will prepare an update to solve the problem . Thanks

My time zone UTC+3 , please keep this in mind when you are waiting for a response .