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I tried to make a demo import, as shown in your video, but the url on the dropbox returns 404, the url I took from the documentation that I downloaded from themeforest along with the theme
https://www.dropbox.com/s/hplnmj1umxssn4m/appbox.templines.org-20190318-175250-604.wpress?dl=1
Hi
Please give me admin access
Add it to private content and fill message field and click button Add Reply .
Thanks
There is admin access
There is Ftp access
I have added new ftp access, if the error with the login has not disappeared try to use vpn, it may be cause with server ip blocking
We will prepare an update to solve the problem . Thanks