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Error on Demo Install

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  • 1 year, 6 months ago shayvd
    Participant
    Support Period Has Expired

    Hi,
    I have just installed Kaskad theme and am trying to install the demo. I have ensured that my PHP execution time and memory are sufficient but am getting a 500 error.

    Error logs show:

    [21-Nov-2021 02:45:12 UTC] PHP Warning: simplexml_load_file(): /home/scenic/public_html/wp-content/uploads/2021/05/icon_box_1.svg:1: parser error : Space required after the Public Identifier in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 685
    [21-Nov-2021 02:45:12 UTC] PHP Warning: simplexml_load_file(): <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 685
    [21-Nov-2021 02:45:12 UTC] PHP Warning: simplexml_load_file(): ^ in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 685
    [21-Nov-2021 02:45:12 UTC] PHP Warning: simplexml_load_file(): /home/scenic/public_html/wp-content/uploads/2021/05/icon_box_1.svg:1: parser error : SystemLiteral ” or ‘ expected in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 685
    [21-Nov-2021 02:45:12 UTC] PHP Warning: simplexml_load_file(): <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 685
    [21-Nov-2021 02:45:12 UTC] PHP Warning: simplexml_load_file(): ^ in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 685
    [21-Nov-2021 02:45:12 UTC] PHP Warning: simplexml_load_file(): /home/scenic/public_html/wp-content/uploads/2021/05/icon_box_1.svg:1: parser error : SYSTEM or PUBLIC, the URI is missing in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 685
    [21-Nov-2021 02:45:12 UTC] PHP Warning: simplexml_load_file(): <!DOCTYPE HTML PUBLIC “-//IETF//DTD HTML 2.0//EN”> in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 685
    [21-Nov-2021 02:45:12 UTC] PHP Warning: simplexml_load_file(): ^ in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 685
    [21-Nov-2021 02:45:12 UTC] PHP Fatal error: Uncaught Error: Call to a member function attributes() on bool in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php:686
    Stack trace:
    #0 /home/scenic/public_html/wp-includes/class-wp-hook.php(303): Elementor\Core\Files\Assets\Svg\Svg_Handler->set_svg_meta_data(Array, 1969)
    #1 /home/scenic/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
    #2 /home/scenic/public_html/wp-includes/post.php(6366): apply_filters(‘wp_update_attac…’, Array, 1969)
    #3 /home/scenic/public_html/wp-content/plugins/one-click-demo-import/vendor/awesomemotive/wp-content-importer-v2/src/WXRImporter.php(1123): wp_update_attachment_metadata(1969, Array)
    #4 /home/scenic/public_html/wp-content/plugins/one-click-demo-import/vendor/awesomemotive/wp-content-importer-v2/src/WXRImporter.php(875): AwesomeMotive\WPContentImporter2\WXRImporter->process_attachment(Array, Array, ‘http://kaskad.p…’)
    #5 /home/scenic/public_html/wp-content/plugins/one-click-demo-import/vendor/awesomemotive/wp-content-importer-v2/src/WXRImporter.php(403): AwesomeMotive\WPContentImporter2\WXRImporter->process_post(Array, Array, Array, Array)
    #6 /home/scenic/public_html/wp-content/plugins/one-click-demo-import/inc/Importer.php(80): AwesomeMotive\WPContentImporter2\WXRImporter->import(‘/home/scenic/pu…’)
    #7 /home/scenic/public_html/wp-content/plugins/one-click-demo-import/inc/Importer.php(139): OCDI\Importer->import(‘/home/scenic/pu…’)
    #8 /home/scenic/public_html/wp-content/plugins/one-click-demo-import/inc/OneClickDemoImport.php(367): OCDI\Importer->import_content(‘/home/scenic/pu…’)
    #9 /home/scenic/public_html/wp-includes/class-wp-hook.php(303): OCDI\OneClickDemoImport->import_demo_data_ajax_callback(”)
    #10 /home/scenic/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters(”, Array)
    #11 /home/scenic/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
    #12 /home/scenic/public_html/wp-admin/admin-ajax.php(187): do_action(‘wp_ajax_ocdi_im…’)
    #13 {main}
    thrown in /home/scenic/public_html/wp-content/plugins/elementor/core/files/assets/svg/svg-handler.php on line 686

    Can you please advise on what to do?

     

    Thanks.

    1 year, 6 months ago Alex – Support Team
    Keymaster

    Hi.
    Please give me admin and ftp access.
    Thanks

    1 year, 6 months ago shayvd
    Participant
    Support Period Has Expired

    Hi Alex,

    Please find details listed in the private content.

    Thanks

    Private Content Hidden
    1 year, 6 months ago Olzhas – Support Team
    Moderator

    Hello! it’s done. thanks for waiting

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