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Hi Guys,
I am new to WP world and I purchased this Fixar theme. WP Admin panel tells me to get Genesis 3.10. plugin and there is a link, but when I open the link I cant finde the plugin or rather they want 360US Dollars for genesis pro. Are there hidden costs or how do I get the Genesis 3.1.0 plugin?
Hi
Unfortunately, this plugin is not included in our theme and we cannot provide you with advice about it .
ThanksBut the theme tells me in backend that I need this plugin to make the theme run???!!!
“Genesis Simple Edits requires WordPress 5.0.0 and Genesis 3.1.0, or greater. Please install and activate the latest version of Genesis to use this plugin.”
look at the result without this framework plugin. https://mcphone.alfahosting.org/
I dont get the point you sell a theme but finally i need some other tool to buy to make it run???
Or am I misunderstanding something, plz help me to clarify. Is this genesis plugins needed for your theme?
Is there a money back guarantee?
Hi Alex,
i made u screenshot but you could just click on the link i sent u. https://mcphone.alfahosting.org/
also I embedd dashboard screenshot
Again I try to explain: Yesterday I purchased this theme http://preview.themeforest.net/item/fixar-phone-repair-theme/full_screen_preview/21276915?_ga=2.171959712.1486229690.1596238105-429755881.1590747708 for around 40€.
I installed it and installed a bunch of required plugins including demo content and there was one more plugin that is required which is genesis 3.1.0. The link in the WP dashboard for genesis lead me to here: https://my.studiopress.com/wp-login.php?redirect_to=https%3A%2F%2Fmy.studiopress.com%2Fmy-studiopress%2F%2Fmy-studiopress%2F%3Fredirect_to%3Dhttps%3A%2F%2Fmy.studiopress.com%2F%3Fdownload_id%3D91046d629e74d525b3f2978e404e7ffa (logoin page, but I dont have login)
and there after some while I found on this website a plugin that costs around 55€. https://my.studiopress.com/themes/genesis/?_ga=2.107357698.1862865188.1596236986-2139039084.1596236986&_gac=1.175885718.1596238617.EAIaIQobChMI7uXi2dP46gIVTtbACh2enA5ZEAAYAiAAEgLesPD_BwE
and that suprised me. Why dont you u deliver this plugin with your theme download? Why do I have to pay extra without knowing in advance? or am I wrong? Is there a misunderstanding?
thnx for reply
martin
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Add it to private content and fill message field and click button Add Reply .
ThanksHi Alex,
see private message.
Private Content Hiddenby the way: How can I get my forum posts sent to my email? Couldnt find options to configure.
I have disabled all third-party plugins and there is no longer any mention of installing a paid plugin . Please be more careful when installing third-party plugins as this does not apply to our support https://take.ms/YdvrZ
Thanks
Dear Alex,
thnx a lot!
I am quite new in the WordPress world, so far only Joomla and i didn’t set up the previous wordpress page where those plugins where installed. Got the point now. Now i saw for the first time an advantage compared to Joomla. In Joomla either you do quickstart installation and you will have to make a complete fresh project and thus you loose all the previous content or you cant just install the template/theme and have demo content. so in WP it is possible to install new theme with all demo content without loosing old content. great!
You are welcome;)
Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉
Genesis
This topic is: resolved
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