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—Downloaded files—
The import files for: Dealer Demo were successfully downloaded!Private Content HiddenHi
Please give me admin access
Add it to private content and fill message field and click button Add Reply .
ThanksHi Alex
Here is the admin access login info in the Private Content Section Below thanks
I was trying to install the Auto Shop Demo
If we cant get the theme to work on the existing hosting – can you RELEASE the license so we can try on another hosting provider.
I have already set up the domain and the WP site on the alternative hosting company https://wpx.net/
Since I could not install the demo on the existing site I then installed the theme on the WP site on https://wpx.net/
I could not install the Auto demo on the new site on https://wpx.net/ because the Licence would not activate correctly – probably because the licence was tied to the existing hosting provider.
Is that correct?
If you CAN’T solve the installation on the existing hosting provider – let me know ASAP and I will change the DNS and I will provide you the admin access to the WP site on the alternative hosting company https://wpx.net/ to see if you can get the demo correctly installed on the new site
If that is the case I just need to change the DNS setting on Namecheap to activate the alternative WP site on https://wpx.net/ and wait a few hours for the new DNS to propagate and I will then provide you with the admin access info for the new site
Please advise me ASAP
Thanks
Leo
Private Content HiddenHere is the admin url in the Private Section below
Private Content Hiddenits not displaying correctly for some reason – see this version in the Private Content below – just remove the obvious spaces to get the correct url
Private Content HiddenOK Alex,
I changed the password I can log in now -please try it again
Thanks
Leo
Private Content HiddenNow please tell us briefly what you need to do on this site . Thanks
Hi Alex,
See my reply in Private Content section below;
Private Content HiddenYou can’t use the same license on two sites, so I don’t quite understand what needs to be done now . Thanks
Lets just get this site http://car-repairs.net to work and I will worry about getting a 2nd license later
Hi Alex
See the ftp access info in Private content
Thanks
Leo
Private Content HiddenResponse: 530 Login authentication failed
Error: Critical error: Could not connect to serverExample ftp accesses: host:192.168.1.1 user:user password:12345
Hi Alex,
See the correct FTP login info below
BTW were you able to login correctly with the wp-admin login info I sent earlier that worked also for me
Private Content HiddenPlease contact your hosting provider about this error https://take.ms/Cj1cm
Thanks
Have you experienced this error message before?
I cant keeping going back and forth with this tech support chats that go nowhere.
I have wasted a week so far and the client is expecting me to be working on his site and so far all I have done is talk with you for week.
Just release the license and I will try it on the other hosting account https://wpx.net/
500 error this is a server error and not theme error .
The deactivation button is available in the site’s admin panel .
Thanks
Hi Alex,
I spoke with tech support with my hosting provider see his response in the Private Content below
Thanks
Leo
Private Content HiddenHi Alex,
See the correct FTP login info and the WP ADMIN login info in the Private Content section below
Thanks
Leo
Private Content Hidden
I cant install the demo's I tried over and over – see th...
This topic is: not resolved
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