IMPORT PROBLEM

[robincekParticipant]

Hi,

while importing snowboard demo, error will occur:

File data_4/revslider.zip not found (revslider / db) …

So we cannot import the full demo.

Thanks in advance

Tomas

[Alex – Support TeamKeymaster]

Hi.
Please give me admin  access.
Thanks

[robincekParticipant]

Here you are

Private Content Hidden

[Alex – Support TeamKeymaster]

Server password?

Thanks

[robincekParticipant]

I will need your ip to get you access.

[Alex – Support TeamKeymaster]

Please just turn it off temporarily. Our team works in different places . Thanks

[robincekParticipant]

I cant.

<pre id=”tw-target-text” class=”tw-data-text tw-text-large tw-ta” dir=”ltr” data-placeholder=”Preklad”><span class=”Y2IQFc” lang=”en”>Connecting to FTP from abroad is blocked by default. For connections from abroad (outside the Czech Republic and Slovakia), it is necessary to indicate your foreign IP on the account.</span>

[robincekParticipant]

Connecting to FTP from abroad is blocked by default. For connections from abroad (outside the Czech Republic and Slovakia), it is necessary to indicate your foreign IP on the account.

[robincekParticipant]

server

Private Content Hidden

[Alex – Support TeamKeymaster]

Connecting to FTP from abroad is blocked by default.

I’m not asking you FTP now, we’re talking about web admin.

Thanks

[robincekParticipant]

This should be it

Private Content Hidden

[Alex – Support TeamKeymaster]

Done https://monosnap.com/file/xYNwX0cYzOEoeLK4scdMVOzp71jVHG

Thanks

[robincekParticipant]

Thanks, but there are more problems. Eg. home page and others are not imported after import.

 

 

[Alex – Support TeamKeymaster]

Oh sorry that wasn’t completely clear .Can I reset the site and reinstall everything ? Thanks

[robincekParticipant]

Yes of course, thanks.

 

[Alex – Support TeamKeymaster]

Done. Sorry for delay. Now it will work correct . Thanks