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I have no navigation problem on the desktop version.
I have 6 pages : home, about us, our services, departments, allservices, contact.
The firts two pages load correctly, but the other four do not load.
The situation of my site : it works normally on computer but the mobile version doesn’t work
On mobile, the Home page, and the Page “about us” are OK, but no other page opens.
On these pages which does not work, we only see the loader.
HomePage, OK : http://ifox-media.fr/
Problem, on the mobile version, with these pages :
http://ifox-media.fr/a-propos/
http://ifox-media.fr/nos-services/
http://ifox-media.fr/types-de-prestations/
http://ifox-media.fr/services_category/reparation-de-materiel/
How can I see the problem ? https://screencast-o-matic.com/watch/cr1iXTVhp9E
Thanks
There is no problem on the computer, the problem is only on smartphone
Mobile work fine https://www.dropbox.com/s/vdqd4u1yofmyc51/RPReplay_Final1623105347.MP4?dl=0
Thanks
I tested the site on my smartphone this morning, and I asked other people to test it too.
But it doesn’t work !
The first page (HomePage) opens correctly, and after that the others are in loading.
I can’t understand why it seems to work on your video ?!
I am sorry Alex, but it is a real problem. I can’t create a site without its mobile version.
Do you understand why it works on your smartphone and it doesn’t work on any other ?
Please record a video for clarity of the problem . Thanks
Je vous envoie la vidéo avec dropbox
https://www.dropbox.com/s/6p2xkzn5f9udklx/vid%C3%A9o%20site%20IFOX%20-%20version%20mobile.MP4?dl=0
Unfortunately, I still have the same problem, and all of my friends who tested the site have the same problem.
Private Content HiddenYou can disable it and install any other plugin to load the page . Thanks
Hi Alex,
Private Content HiddenSorry I don’t understand what you want . I can see that everything is working well again . Thanks
The mobil version of my site (on smartphone) doesn’t yet work.
I can’t open its pages, except the home page : all others are loading. I ask some friends to test it and they all have the same problem.
I sent you a video a few days ago, and the situation is always the same.
Are you saying to me that you have no solution for my problem ? In this case, I would like to be refunded because your theme is unusable. Could you explain to me how to apply for a refund ?
Have you tested the site on a smartphone ? Because it doesn’t work.
Please check now.
Don’t forget to delete the cache .
Thanks
Oh thank you, Alex ! It’s almost perfect and I am already very happy with the result.
But there is still a small problem :
In the menu, in “NOS SERVICES” tab, there is two links, to “Types de prestations” and to “Tous nos services”. And these links don’t work.
To open these two pages, I have to double-tap these links. I think it’s not normal ?
Hi Alex,
FTP Access in private content :
Private Content HiddenI just tested the site on two another smartphones and there is absolutely no problem.
I apologise : It may be from my phone (Iphone XR) ?
Yes, these are some of the features of the Iphone. Thanks
loading pages in mobile version
This topic is: not resolved
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