7 months ago kenomappParticipant
I am trying to put this message under “Private Content” but keep getting an error message saying I have no topic but I do therefore I must put it here. :<
-Hello, I am just getting started to try and customize my site and am experiencing three problems.
1. I am getting a WooComm venerability message when logging in. (attached)
2. I am unable to upload pictures under Media or under site identiy. (attached)
3. WP Bake needs updating the system is not allowing me to do it. (attached)
I hope that you could help me sort these matters out.
Thank you7 months ago Alex – Support TeamKeymaster
I’m sorry but it looks like you need to contact your hosting provider to solve these server problems.
Thanks.6 months, 3 weeks ago BabyBeHandsFreeParticipant
Sadly again the system is not letting me add my question in private so I must post here.:<
I am unable to upload any media files. If we can exchange via email, that could be a great solution. Thank youPrivate Content Hidden6 months, 3 weeks ago Alex – Support TeamKeymaster
Hello and again .
We kindly request that you refrain from directing inquiries regarding server problems or settings our way. These matters are beyond the scope of our template and are not within our purview. Instead, we recommend that you reach out to your hosting provider for assistance. However, it appears that your hosting provider may not be compatible with WordPress.
Thanks.Private Content Hidden
I am not sure if my last message went through.
I get an error message “Your Reply cannot be empty” when sending through “Private Content” so I must post my question here.:/
- The Teddy Bear Theme changed completely. Was something changed to the theme on your side?
- WpBakery is still not updating. Here is the error message, ”
<p id=”CanIupdateWPBakeryPageBuilderifIhavepurchaseditinatheme?-HowtoupdateandreceivesupportifIdonotpurchasedirectlicense?”>How to update and receive support if I do not purchase a direct license?</p>
In such case, you need to wait for your WordPress theme author to update WPBakery Page Builder on their side and push it to you. Also, support related questions should be addressed to your WordPress theme provider.”
You help is really appreciated.Private Content Hidden
Hi Alex, 2 days has past. Could I get a response to my questions?4 months, 1 week ago kenomappParticipant
My hosting provider is Go Daddy so of course it should work. I have several sites and they all work fine. Can I give you a FTP so that you can have a look?
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