New theme not showing in Updates, updating via Envato fails already at latest

[nicolaParticipant Support Period Has Expired]

Hi, my clients site is running Autozone 5.3.0. There are no updates showing in ‘Updates’ for the theme, but if I go to Envato menu item, I can see version 5.3.6 is available. If I click on update theme within Envato it fails, saying theme is at the latest version.

My theme is registered, and Envato is connected. Why are the theme updates not showing up in the Dashboard-Updates area, and why is my theme update failing?

Also, once you help to update the theme, is it compatible with WordPress 5.7? I have looked on Themeforest and cannot see anywhere written that it is compatible with WP5.7. There is no changelog that I could find either?

Thanks

Nicola

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[Alex – Support TeamKeymaster]

Hi

Unfortunately, we are not responsible for the operation of the envato market plugin .

Please update the theme manually .

How upgrade WordPress Theme

Thanks