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I have just updated the theme and need to also update Revolution Slider and it won’t update. I also tried uploading the plugin from the package and still no luck. Also not sure why the plugin is saying installed and not activated. All I did was update theme.
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Hostname: nqcaravanrentals.com.au
Username: support@nqcaravanrentals.com.au
Password: nqsupport!@#
Port: 21In case you need FTP details:
Hostname: nqcaravanrentals.com.au
Username: support@nqcaravanrentals.com.au
Password: nqsupport!@#
Port: 21I deactivated and deleted the plugin and still received the error message:
I’ve had to upload the stand-alone plugin in order to get it back. Why is it not updated from your package?
ERROR MESSAGE:
Unpacking the package…
Installing the plugin…
The remote plugin package consists of more than one file, but the files are not packaged in a folder. Please contact the plugin provider and ask them to package their plugin according to the WordPress guidelines.
Plugin installation failed.
I had the exact same problem. Downloading via FTP from the wp-content/plugin directory of the FTP server solved my issue – and was successfully installed & activated. Something is wrong with the default included in the package.
Revolution Slider Nor updating
This topic is: resolved
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