-
Hi, I have installed the template with the necessary plugins but the site is not working correctly.
attached the video of the theme installed.
I await your answer to the problem.
Greetings
Sorry the video file is too heavy it does not make me upload, I send you the link of the website to consult the template problem.
I send you the administration access.
Private Content HiddenI need wordpress admin access not c-panel .
Thanks
WP login sent.
Private Content HiddenErrore: la password inserita per il nome utente y852omsa non è corretta.
Correct credentials.
Private Content HiddenPlease install all theme plugins https://monosnap.com/file/a3B0TU4OUfMQNlftgAOGHEBgS5yG8o
Thanks
all plugins installed, but the template does not work correctly.
What exactly is the problem I see that you have activated the plugins and all is well .
Thanks
now it works correctly.
thank you
You are welcome;)
Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉
forgive me but we ran into another problem.
the Elementor part does not work correctly it remains fixed in search
Attachments:
You must be logged in to view attached files.Tested with Google Chrome, Safari and Microsoft Edge and it doesn’t work, it stays in search stuck.
Attachments:
You must be logged in to view attached files.Please contact your hosting provider about this error https://monosnap.com/file/0EOAlje3drEvShkrVIPbZy230Mziyf
Thanks
Hi, I’ll give you the answer from our hosting provider.
______
Dear customer,
Thanks for contacting us.
Regarding your request, I invite you to specify if the space you need refers to the disk space and, if so, how much weight the theme you need to install in order to be able to verify.
As far as resources are concerned, I confirm that the new WordPress platforms are much more powerful than the cPanel.
_________
We also wanted to know how much does the purchased theme weigh?
Thank you.
Dear support , The theme size is 8.5mb and I’m not sure if this will can affect the operation of hosting significantly .The required space depends on the number of files that the user has uploaded and you can check it yourself in the hosting panel or in the console. If it’s missing, you can see it.
Thanks
I am sending you below the answer in our hosting provider that we have run out of available space.
_________
Register.it 09/28/2022 18:26
Dear customer,Thanks for contacting us.
Regarding its communication, I inform you that each Linux Hosting package has certain resources (vMEM, pMEM, CPU, I / O, number of processes) and is isolated on the platform, the resources consumed are therefore used by the domain configured on the activated service.
When the resources foreseen by the activated package are reached, the service is first slowed down and then suspended only in completely exceptional cases.
I confirm that after a check I have verified that the resources of the Hosting Micro Hosting Gratis solution in the domain associated with the domain dipotoracingkart.it have been exhausted and have been limited in the last 24 hours. In detail:
——–
CPU resources were limited for your site
Physical memory resources were limited for your site
You have reached entry processes (number of simultaneously running php and cgi scripts, as well as cron jobs and shell sessions) limit 12 times
——–To identify what the use of resources entails, it is necessary on its part to perform a check to understand if the memory usage is caused by some plugin / thema, script / process present on the space or if it is due to “unwanted” accesses performed on the site.
__________
I believe that the space is exhausted and that is why Elementor gives a loading error.
Can you tell me the size of the Template + Plugin?
Thank you
These are the standard and minimum parameters . High jumps indicate unoptimized server performance . Sorry I can not give you advice on the hosting, I recommend you choose a more friendly hosting for WordPress as there are no problems with this with other customers. Thanks
Hi, we followed your advice the domain has been transferred to another Aruba hosting.
Now we are installing the theme but the Purchase Code is not valid, how can we proceed?
Private Content HiddenWe imported the template demo but it gives error 500.
I send you WP credentials privately.
Private Content HiddenKeymoto – Motorcycle Club Theme
Yes sorry .
Please give me FTP access , i see error on home page .
Thanks
Credentials sent.
I’m sending you screenshot of the import demo error.
Thank you.
Private Content HiddenAttachments:
You must be logged in to view attached files.