Unable to change logo and copyright

[g-l-dgroupParticipant Support Period Has Expired]

Hi,

I just purchased and installed this for a client. But the problem is that, In customize site identity, it does not provide any option to change logo.

Also there is no way I can change the copyright in footer.

Another issue that I see is… when I try to edit a page using  wpbakery page builder, it becomes blank.

Can you please reply fast for these issues?

[g-l-dgroupParticipant Support Period Has Expired]

Before you ask for ftp access… here you in the private content:

Private Content Hidden

[Alex – Support TeamKeymaster]

Hi.
Please give me admin  access.
Thanks

[g-l-dgroupParticipant Support Period Has Expired]

Sure, here it is…

Private Content Hidden

[Alex – Support TeamKeymaster]

SIte URL ?

Thanks

[g-l-dgroupParticipant Support Period Has Expired]

Sorry forgot to mention… here it is.

Private Content Hidden

[Alex – Support TeamKeymaster]

Error: Authentication failed.
Error: Critical error: Could not connect to server

Can you check ?

Thanks