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Hi,
Under my website https://xeniotrip.com I noticed that on the testimonials, the starts icons are not showing properly. Check the picture for better understanding.
How can I solve it?
And please I want to make sure that it will not be overwritten in the next update. I have installed the Child theme too.
Thanks
Ruben
Attachments:
You must be logged in to view attached files.Here you have.
Thanks
Ruben
Private Content HiddenLogin page https://monosnap.com/file/xAbePanwOCMQsKk8iIv8R9zp5M0mAL
Thanks
Hi, it should be ok now. Thanks
Private Content HiddenPlease update and use latest theme version aand theme plugins .
Thanks
Hi,
I have updated the theme as you requested but the problem is not solved.
Thanks,
Ruben
Hi,
Please tell me you the one working on the website. I see many things are disabled and the website looks like nothing.
PLEASE put it under maintenance if you are playing with it so my clients will not be confused, thanks.
Ruben
Please update theme to the latest version 4.17 (and core plugin).
We fixed this issue and posted the new release.
I didn’t log in to your site.I have updated the theme with version 4.17 and the problem persists. Plus, your recent version doesn’t update Slide plugin.
That said, you and I are the only users on this website so if it wasn’t me who made changes can only be you. Most of the plugins where disable, content disappear…
Well, I had to restore my website from last week’s backup to make sure that I have everything back.
I am sending you the link to a clone website that I made, so you can make any tests you want without affecting my production website.
Thanks
Private Content HiddenTo fix the problem with the stars, replace the file
/wp-content/plugins/templines-aucapina/elementor/reviews.php
with this one:
https://www.icloud.com/iclouddrive/098tk76lUW0FctPOdM7EmNMJA#reviewsRevslider is not updated because the plugins/ folder on your server does not contain the necessary files. Compare this folder on the server with this folder in the theme archive that you download from ThemeForest (see attached screenshot).
Attachments:
You must be logged in to view attached files.Hi,
Thank you for your reply.
I have modified the file and now everything works perfectly. Let’s hope that with your future theme update, the problem doesn’t come back.
Furthermore, I was able to update Slide Show plugin manually.
Thanks for all. Feel free to close this ticket.
Regards,
Ruben
Under testimonials, Starts not showing
This topic is: resolved
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