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Hello,
I want to use this theme with visual builder (front page) but doesn’t work. it keeps loading.
I tried on different browsers, cleaning cache, etc. but no luck.
Please provide a quick solution. I have a client waiting.
Have a good day.
Hello,
Did you received the admin via email ?
– Mobile version is not showing ok on some elements.
– Visual Builder is not working on first page
Please let me know as soon as possible.
Visual Builder is not working on first page
Today we released an update to fix this issue .
Please update and use latest theme version .
Thanks
Hello,
How do i update the theme.
Thank you
Hello follow this link: link . <- Here is the theme update instruction.
My time zone UTC+2 , please keep this in mind when you are waiting for a response .
Hello,
It was a critical error on your website. For instructions, please check the emails received by the site administrator. – this is when i try to customize the theme.
Visual builder still don’t work after upgrade.
Thanks!
Hello,
Any luck? I have a client waiting.
I updated the theme and i cannot use visual builder on the front page.
Also i cannot personalize the theme be appearance .
Thank you!
I sent on “private content” since you asked me.
Hi, we checked your builder works without child themes, try our child theme and tell us the result please, thanks
Attachments:
You must be logged in to view attached files.My time zone UTC+2 , please keep this in mind when you are waiting for a response .
1) I cannot personalize the website – edit top bar etc (It was a critical error on your website. For instructions, please check the emails received from the site administrator.)
2) Visual builder still doesn’t work on front page with or without the child theme provided by you.
It is frustrating because my client wants the website done and i cannot edit the website.
Thanks!
Please feel free to edit the content using backend editor so that your client gets the site on time .
Please do not create a lot of questions in one ticket so that it does not cause confusion .
Thanks
I have disabled all third-party plugins and now everything works using our child theme . Please check now . Thanks
Hello
Works fine. Thank you!
Just a small mobile responsive issue on front page. Let me know if i have to do sonething to fix it
Attachments:
You must be logged in to view attached files.Hi, you can change the font size for different devices, for this you have a responsive tab.
Example in imageAttachments:
You must be logged in to view attached files.My time zone UTC+2 , please keep this in mind when you are waiting for a response .
Thank you for the support!
Have a great day!
You are welcome;)
Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉
Visual Builder Doesn't work
This topic is: not resolved
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