Recently there has been lot of speed issues with the website because of which I reinstalled wordpress and and then the theme. I was not able to activate the theme. After this I downloaded the latest theme files and tried to install and activate the theme which is giving me gateway timeout error. And after this the entire website and the dashboard loads very slow. My website is down now and this is quite urgent now.
Previously I have done installs and updates multiple times and I never faced any issues. This is a bit strange.
I have deleted the autoimage files via FTP and re-installed the theme. I have not activated it yet for you to check. The moment I activate it everything becomes slow and it gives gateway timeout error. Here are the login details
Please give me FTP access . Also, you can ask your hosting provider whether any filter is used that can block your requests to our site 192.34.61.156 .
I dont know if you have donw some changes or the hosting changed some configurations, but now I am not getting the timeout error. Theme is not getting activated though
I just tried installing and activating another theme I purchased from Themeforest for another website and its the Embark tour theme and it works perfectly fine. So this has something to do with the autoimage theme specifically. Please check at the earliest possible time.
Another update. I just tried reinstalling wordpress and the theme again started to give timeout error during activation. This is not looking good at all
Also, the website loooks slow. I was trying to test the speed on GTmetrix and looks like its not able to access the website and it shows a 503 service not available error
I can see the plugins installed now. I am doing the demo import now. Could you please let me know what was causing the issue. As you could see from the screenshot I was trying to install one plugin at a time
The problem is on the side of the intermediate provider Australia – SUPERLOOP that is blocking our connection . Unfortunately I’m not sure that this information will help you as the problem is not in the template . Not it work fine. Thanks
I have tried one click demo import as per the documentation and it doesnt work. It keeps importing and nothing happens. I have waited for more than 45 mins now. I have checked my PHP settings everything is fine. I dont want to ahead with migration and get stuck again after replacing the database. Please help. I have done demo imports before when i initially bought the theme months back. I dont understand whats going wrong now.
