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Hi
we have just purchase the autostar theme today and have installed wordpress and installed the autostar theme. I have created a child theme and activated it.
When I go to ‘About autostar’ to activate it using my purchase code I get a critical error message. Details are emailed to me – I will attach the error details.Please how do I get the theme up and running? This is not a great start.
Thanks
BelindaPrivate Content HiddenAttachments:
You must be logged in to view attached files.It seems that this issue related to the PHP 8 (wordpress support beta). Could you please downgrade to PHP 7.4 ( if you’re in a hurry ) .
ThanksHi thanks but unfortunately the site is hosted on Xneelo and they do not support php7.4.
Php8.0 is the lowest and they are asking us all now to upgrade as they will be no longer supporting php8 from November onwards.
We are in a hurry to get this site live by next Wednesday.
What else can be done?
WordPress is beta support php 8 https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/
Your hosting should not restrict you from using the normal version of WordPress .
Thanks
They (Xneelo) are not supporting old php versions not the wordpress versions.
I have wordpress version 6.2 and the lowest php version supported is php8.0
Does this theme not work with php8.0?
If not when will it?
I am just concerned that this theme will have continuous issues if I cannot even load it on wordpress with current wordpress and php versions.
Ok – please let us know asap as we are now having to change host providers to get this site up and running asap.
Thanks
Admin and ftp access not work. Please give me correct admin access.
Thanks.
Hi
On the new host I am able to move to php8.0 and the site is functioning.Please do let us know when you have done the php updates for the theme.
Thanks
Attached are my login details
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Austostar theme not working
This topic is: resolved
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