footer option not working on oscend template

[samegraphicParticipant Support Period Has Expired]

We purchased Oscend temp WordPress we import after we try to change footer and header image that it’s not showing also in WordPress while do customize  then it’s not working properly

Private Content Hidden

Attachments:

You must be logged in to view attached files.

[Alex – Support TeamKeymaster]

Hi

Please hive me FTP access.

Thanks

[samegraphicParticipant Support Period Has Expired]

pls check ftp on private content

Private Content Hidden

[Alex – Support TeamKeymaster]

Please try install clean wordpress site and give me admin access . Thanks

[samegraphicParticipant Support Period Has Expired]

Still same pls check admin access

Private Content Hidden

[Alex – Support TeamKeymaster]

Please check now https://take.ms/WFcFl

Thanks

[samegraphicParticipant Support Period Has Expired]

how to change header logo  i try to from customize option but it’s not working

Private Content Hidden

[Alex – Support TeamKeymaster]

This also doesn’t work on the default theme . Please contact your hosting provider and ask them to set up hosting correctly for working with WordPress .   Thanks

[samegraphicParticipant Support Period Has Expired]

how to remove footer yellow box please check

http://prntscr.com/rt32oe

 

please check our wp logo

Private Content Hidden

[Alex – Support TeamKeymaster]

Please use static block .

Thanks

[samegraphicParticipant Support Period Has Expired]

I did but still there yellow row still there pls check

 

 

Private Content Hidden

[Alex – Support TeamKeymaster]

PLease check now. Thanks

[samegraphicParticipant Support Period Has Expired]

thanks for support

Private Content Hidden

[Alex – Support TeamKeymaster]

You are welcome;)

Please do not forget to leave your feedback on our support on themeforest and and get the status of a premium user ( your questions will be considered first ) . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉