Issue with Oscend – Creative Agency WordPress Theme

[LoyalParticipant Support Period Has Expired]

Hello,

I have purchased your product theme but I am facing an issue. After installing your theme in wordpress, the installation process was fine. After trying to import demo content, it had some failed files when importing. After that Home page displays white screen and the page is empty. I am also finding difficulties with plugin WPBakery Page Bulider. When trying to edit pages it is stuck on loading.

Please, is there any solution that you can provide me with?

 

 

PS: I have also tried some of the recommended solutions that I have found at support.templines.com. I have updated PHP version, also changed:

max_execution_time 360

memory_limit 128M

post_max_size 32M

upload_max_filesize 32M

but NO results.

 

 

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[Alex – Support TeamKeymaster]

Hi.
Please give me admin  access.
Thanks

[LoyalParticipant Support Period Has Expired]

Hello, thank you for your reply.

Find access of admin in private content:

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[Alex – Support TeamKeymaster]

do you use backend editor ? https://monosnap.com/file/PfOPhCKlRhkIhOjoytEXSTr7Z4DNzW

Thanks