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Hi, When people log into the site they get kicked out with an “authentication failed” message.
Private Content Hiddenonly with standard users, admin are fine.
login details in private
Private Content Hidden“Authorization failed. Please check if you are still authorized at this website.”
Hi Alex,
I know they can log in, but shortly after it kicks them back out.
Unfortunately I cannot reproduce the problems and we have not received any similar messages from other users https://screencast-o-matic.com/watch/c01rDzVBNAG
Thanks
I’ve tested it with a few users and theyre all getting the error as well.
Regrettably, we have not received any similar issues from other customers, nor can we replicate it on our end. Therefore, it appears that the problem lies solely on your side. We recommend investigating the cause or providing us with instructions on how to reproduce the issue.
Thanks.
Hi Alex,
This doesnt make any sense, all they are doing is is login in as standard (the same way you did) but everyone i’ve tested with has had the same error.
Is there a log file that I can look through this error?
Please disable all third-party plugins and also alternately theme plugins to find the cause. It is important to check this in different browsers and, if possible, on different computers.Unfortunately, we cannot help if we cannot reproduce the problem. Thanks.
Login issue
This topic is: not resolved
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