Theme Demo design not importing proper.

[StrataDGParticipant Support Period Has Expired]

Hello There,

We are setuping new website on staging location and added theme as per documentation but the demo is not importing proper some sections are not showing and elementor editor not showing theme options please check below website login details.

Also header, footer and other elementor templates also not showing.

We are designing new website as per below design please help the setup website demo proper.

Our new website mockup design: https://www.staging.scssnys.com/yoloboat/mockup/v1.html

 

Thank you,

Private Content Hidden

[Alex – Support TeamKeymaster]

Hello.

Can i reinstall all demo ?

Thanks.

[StrataDGParticipant Support Period Has Expired]

Alex,

Yes please, just created backup.

If you need anything from please update.

Thank you,

[Alex – Support TeamKeymaster]

Can you give me ftp access ?

Thanks

[StrataDGParticipant Support Period Has Expired]

Hi Alex,

Thank you for your reply.

We can’t share the ftp for this location. because we have other website on the same location.

Instead we can give one domain location. we have setup WP and added theme there. and added all login details with FTP below.

Thank you,

Private Content Hidden

[Alex – Support TeamKeymaster]

Could you do a clean install of wordpress and give me accesses again . Thanks.

[StrataDGParticipant Support Period Has Expired]

Hi Alex,

We have reinstall clean WP version. Please check with same credentials.

Thank you,

[Alex – Support TeamKeymaster]

Try downgrading php version to 7.4

Thanks

[StrataDGParticipant Support Period Has Expired]

The DreamHost server is not support for PHP 7.4

The website required PHP 8+ fot this server also other server also updating there php versions.

Is this this not updated for latest php versions?

Thank you,

[Alex – Support TeamKeymaster]

Wordpress support php 8 is beta https://make.wordpress.org/core/handbook/references/php-compatibility-and-wordpress-versions/

Ok we will check it and try added update .

Thanks

[StrataDGParticipant Support Period Has Expired]

Thank you!

Please check if this theme work with php 8+ version. and release in the next theme update.

And now I have downgrade the php to 7.4 now please check the website demo on same location. still there are some errors showing.

[Alex – Support TeamKeymaster]

Fixed. Thanks

[StrataDGParticipant Support Period Has Expired]

Still I am seeing some notice please check the screenshots

 

Attachments:

You must be logged in to view attached files.

[Alex – Support TeamKeymaster]

Fixed. Thanks.

[StrataDGParticipant Support Period Has Expired]

Hello Alex,

Is there any update on theme latest PHP 8.0 +  support update?

We are waiting on this to make website live. our server location was no longer to support lower PHP versions.

Thank you,

[Alex – Support TeamKeymaster]

Last Update 2 June 2023

Thanks

[StrataDGParticipant Support Period Has Expired]

Hello Alex,

We have moved the website on 8+PHP server but the website not showing you can check the below URL and login details.

Thank you,

Private Content Hidden

[StrataDGParticipant Support Period Has Expired]

Hi Alex,

There is some issue with “Fl Themes Helper” plugin afeter de-activate this plugin the website is loading but some sections are not showing. Please check the PHP 7.4 location (old URL) and PHP 8+ location new URL.

Thank you,

Private Content Hidden

[Alex – Support TeamKeymaster]

Please update theme and all theme plugins (Fl Themes Helper) .

How upgrade WordPress Theme

Thanks

[StrataDGParticipant Support Period Has Expired]

Hi Alex,

Updated all plugins and theme but the website still showing blank please check.

https://www.staging.scssnys.com/yoloboat/

Thank you,

[StrataDGParticipant Support Period Has Expired]

Theme and plugin update screenshot attached.

Attachments:

You must be logged in to view attached files.

[Alex – Support TeamKeymaster]

Please give me ftp  access. Thanks.

[StrataDGParticipant Support Period Has Expired]

Please check below creds.

Thank you,

Private Content Hidden

[StrataDGParticipant Support Period Has Expired]

Please check below creds and location

Thank you,

Private Content Hidden

[Vital – Support TeamModerator]

Hello.
I have some error when i connection to your FTP.
Thanks

Attachments:

You must be logged in to view attached files.

My time zone UTC+2 , please keep this in mind when you are waiting for a response .

[StrataDGParticipant Support Period Has Expired]

Hi Vital,

I can access the FTP. if you not access this location so now I have added website on new loction. Please check the below location with all credentials.

Thanks,

Private Content Hidden

[Vital – Support TeamModerator]

Hello.
Fixed.
Thanks

My time zone UTC+2 , please keep this in mind when you are waiting for a response .