Hello support team, hope you’re well.
As per title frontend editor of WPBakery is not loading, it freezes on a blank page with the WP logo in the middle.
Already contacted WPBakery support that did some tests and they told me is a theme issue and to contact you for further support.
Many thanks in advance for you kind reply.
Cheers,
Federico
Please give me FTP access.
Thanks
Reply is in private content message. Thanks,
federico
See private content.
Response: 530 Errore critico: Impossibile collegarsi al server, verificare i dati di autenticazione usati e la corretta configurazione del filtro accessi FTP se attivo Error: Critical error: Could not connect to server
Dear Alex, please see below in private.
Please check now. Thanks
Wow!! It’s working now! You’re a genius Alex thank you very very much!
May I ask you to explain how did you solve? So in case I’ll need to reset or create a new website I’ll know what to do!
Many many thanks! 5 stars*****
Updated js composer .
Sorry for annoying but can you be more specific? I’m quite a beginner. thanks again!
I have made some changes to the page builder plugin . Thanks
Ok thanks but in case I’ll need to reset the website and do it again withou asking for support what should I modify to do it myself?
Let me know if you have any problems. Thanks
Everything ok thanks for help, just one thing see in private content.
Done. Thanks
