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Hello,
vehicle filtration do not work at all. All I get is loading icon over the car images.
Thank you very much.
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You must be logged in to view attached files.Hello.
Please try disabling all third-party plugins and caching first and check .
Thanks
Hello Alex,
I tried to disable all third-party plugins, one after one. Filtration still do not work.
Many thanks.
Hello,
I would like to ask you If you found the solution of the filtration problem.
Many thanks.
Please remember what actions you did before this happened or try to add cars again unfortunately we cannot find the cause and reproduce the problem on our side. Thanks
Hello Alex,
I did not edited any of the theme files.
Only customization I did is in WP custom CSS. I delete it. It did not help.
I tried to disable all third party plugins as well, It did not help.
The filtration behaves weird. It seem it can not load the filtered vehicles. Please see attached image bellow.
Many thanks.
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You must be logged in to view attached files.Try adding new cars and categories and check. Thanks
Hello,
I deleted all Car Makes and Car Models (Autos – Models).
I tried to add BMW – make & X3 – model various ways, as a test. It did not help.
I tried to clear Google Chrome, Mozilla Firefox, Safari (clean cache). It do not work.
What else can be wrong?
Hello,
what do you mean with again? Delete whole website and start again from scratch. Clearly it is not possible.
We are at the point that the page is launched and the client is upset – I understand that.
You had to do lot of customisation to get running the translations as they should. The theme should be WPML ready, which was not 100% correct. By starting over again, all your effort would be lost as well.
Please focus on the dicovery what is causing the problem. I did not edited any of the code. Maybe it is collision with the customisation to get running the translation properly.
All attempts to deactivate plugins, disable cashing etc. failed. Now I updated plugins (Advanced Custom Fields PRO did not updated – do not why), WP is version 5.8.
Do you have new version of the theme maybe, it would help (my version is 1.7.3). You should have new version of theme with fixed translations, that you have to customize for me…
Looking forward to be the problem solved.
Thank you.
I suggest to make a new clean installation to check the cause of the problem , I ‘m sorry that it suddenly happened , but unfortunately . I can ‘t waste time looking problem trigger since everything worked well before and we spent a lot of time on you .This can trigger anything , even your server settings. Unfortunately there are no mistakes and there is no problem on our side. Please follow my recommendations before. Thanks
Hello,
I tried the server settings.
PHP 7.3, PHP 7.4, PHP 8. Did not help.
I tried max execution time 90, 180, 300. Did not help. 300 is maximum value of the hosting, should be sufficient.
Current set is PHP 7.4, max execution time 300, max input vars 10 000. Cash is clear, cashing is off.
I am out of options.
I looked to the Google Chrome Console – there is: DevTools failed to load source map: Could not load content for https://autoamerika.cz/wp-content/plugins/pix-auto-deal/assets/js/vendor-libs/jquery.number.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE Maybe it is causing the problem?
According to independent developer there can be problem with Java script. Java script would not break itself….
I disabled some of the plugins and the filter started working this indicates a server problem or incorrect plugin settings , I really don ‘t understand why you ignore my hints and abuse our time . If you are creating such a complex site , then you should control your actions so that we do not have to look for errors on our own , since it takes much longer . In the future, we can provide assistance on a paid basis to sort out all your settings but first analyze and check everything carefully yourself . Thanks
Hello Alex,
I am loosing my patience now. This speech is not possible. I am expecting professional approach.
I disabled all plugins previously, I tried different server settings as you suggested – please follow whole topic.
Please refer to the attached video. Filtration do now work.
Thank you.
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You must be logged in to view attached files.Hello Alex,
there is lot of duplicated content – cars advertisemnets, car makes, car models, locations.
Can I delete the duplicated content, create cars advertisements again and test if the filtrations works? I am affraid that the filtration will broke again…
Thank you.
Hello Alex,
I cleared all duplicated content. Filtration now works. Thank you very much for that. What caused the trouble?
Old issue is back, the location drop down menu has all languages enabled in one time. Translation “Location” and “Reset filter” stopped working – it is translated in strings. Both issues were solved by Dennis it this topic 2 months ago. https://support.templines.com/forums/topic/car-listing-translation/
Last thing is that in fuel dropdown is now gasoline as new fuel type. It duplicates petrol… Can you please delete gasoline?
Thank you very much.
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You must be logged in to view attached files.Hello Dennis,
thank you very much for the fix. Please check English website translation. There is still Russian text in the Location dropdown.
Thank you very much
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You must be logged in to view attached files.Good day! Please check.
Be careful when choosing country properties. In your car version in English, the properties of the country in Russian have been saved.Hello Dennis,
sorry for the late reply. I checked on my PC and everything seems to be fine. Perfect, thank you very much.
I also checked on my mobile phone, and there are few bugs in filtration functionality.
- Czech on mobile filtration works. Fuel is in ENG.
- English and Russian on mobile. Filtration results are in czech / english version – location & currency CZ, fuel ENG. When I click on car I am redirected to czech version of car detail. Location filter do not work – no results. When I refresh the page, all results are working and are in correct language.
All plugins and chaching are still disabled.
Thank you very much.
Attachments:
You must be logged in to view attached files.We checked on Android mobile phone, on Apple Iphone phone and on Apple Ipad. Same result.
If it works on the main version, then it should work on the mobile one since it doesn’t make a difference. Unfortunately , we can no longer provide customization of your site and help with translation , as this may take forever for each new site . Please check everything carefully yourself or we will have to bill you for our work if it ‘s your carelessness again . Please appreciate our time . Thanks
Hello Alex,
“If it works on the main version, then it should work on the mobile one since it doesn’t make a difference.” That is why I am asking why it do not work on mobile versions.
Nobody touched the website since Dennis made the fix. The fix should work across devices, as you mentioned.
Today I opened the web to check the fixes and found out bug on mobile devices.
From the beginning, there was problem with translations on car listing page. It was not possible to switch it in different language at all. From that time, we are dealing with the problems on that page. https://support.templines.com/forums/topic/car-listing-translation/
Please finish the fix.
Thank you very much.
Today I opened the web to check the fixes and found out bug on mobile devices.
First check this on the main version and not on mobile .
The second is the removal of caching on the site and mobile devices .
It work fine https://www.dropbox.com/s/shbd52bnb596zci/RPReplay_Final1637951022.MP4?dl=0
Thanks
Hello Alex,
thank you for your reply.
In English and Russian on mobile: You have to use filter – for example choose car make. Then you have the filtration results in czech / english version – location & currency CZ, fuel ENG. When you click on car you are redirected to czech version of car detail.
When you use location filter – there are no results.
When I refresh the page, all results are working and are in correct language.
In Czech on mobile: Filtration works. Fuel is in ENG.
All plugins and chaching are still disabled.
Thank you very much.
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Vehicle filtration problem
This topic is: resolved
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