WP_Import::bump_request_timeout()
( ! ) Strict standards: Declaration of WP_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val) Please check wp-content/plugins/wordpress-importer/wordpress-importer.php line 1110 function bump_request_timeout() change on this function bump_request_timeout( $val )
Please do not forget
Please do not forget to leave your feedback on our support on themeforest . Unfortunately, many satisfied users forget to do this and we do not get a very high rating while working really hard. It takes less than a minute. Big Thanks 😉
Html Contact form
In this lesson we will tell you about how you can create the contact form. Unfortunately HTML cannot send messages and all actions you have to make on the web server. If the contact form works but messages do not come to your mailbox connected with your domen so please […]
The quality of an answer depends significantly on the quality of the question.
The quality of an answer depends significantly on the quality of the question. If you ask correct questions, you will help people to understand you immediately and get answers quickly!
Third-party modules
If you have foreign modules so you have to switch-off them in turn plugins for search of the conflict with our template. Also we recommend to check operability of your modules on the template by default. If the problem exists please ask the developer of the module. We cannot provide […]
Check the problem on the default template
Very often we are asked concerning working of shop. We would like that you correctly understood a side between our product (template) and control system (for example woocommerce). You can receive the answer from the agent to check on the template by default. It means that the agent isn’t confident […]
Change of your template
Some basic knowledge will be necessary for change of your template. Unfortunately we are not engaged in training of the buyers. You can independently study all questions on the Internet or employ the expert. We do not accept a request simply tell me and I will make everythong itself, to […]
Example accesses
Please add this access in a Private content box , please complete all fields (reply and private content for access ) and click send . If the message is sent successfully, you will see message and private content below your message . Add FTP users in cPanel hosting Or contact […]
If your ticket was automatically closed
If your ticket was automatically closed due to the lack of activity for more than two days . Please open new if the problem persists and attach links on old topic
Please attach the screenshots or videos
Please don’t forget to attach the screenshots or videos of your problems. It will help to understand the problem faster than reading the long description of the issue. You can use FREE services for this such as http://clip2net.com/ru for screenshots and screencast-o-matic.com for videos.
One topic for several issues
If you use one topic for several issues then please number each problem ( if simular or very minor problems ). If you have not solved the issue but you want to ask a new question it is essential to create a ticket. It will help to solve the problem […]
Terms of support
Use one topic for only one questions . This will speed up the solution and help others find the answer quickly . We do not support third party plugins which are not listed in supported plugins. All questions are answered as soon as possible but we reserve right to answer […]
Revoslider import Error: Wrong export slider file format!
ZipArchive PHP extension is not installed on your server. Please contact your hosting provider regarding this .
How upgrade WordPress Theme
In most cases update does not affect your settings or content but in any case please make a backup before any action and save your translation files . You can use All-in-One WP Migration plugin. If you do not have knowledgeor and your website is live and you dont want […]
How get Google Maps code
Call to undefined function mb_convert_encoding()
You need to install php mbstring extension on your server . Please contact your hosting provider
Web icons disappeared
Check console and if you have this message you need Font from origin ‘ has been blocked from loading by Cross-Origin Resource Sharing policy You need to enable CORS http://enable-cors.org/index.html or contact your hosting provider
Change number of products displayed per page
Display 24 products per page. Goes in functions.php add_filter( ‘loop_shop_per_page’, create_function( ‘$cols’, ‘return 24;’ ), 20 );
Recommended PHP Configuration Limits
All of our server requirements are minimal and are recommended by WordPress team . Many issues that you may run into such as; white screen, demo content fails when importing, empty page and other similar issues are all related to low PHP configuration limits. First please check that you […]
Memory Limit
For comfortable work increase your memory limit Add this to top of wp-config.php define( ‘WP_MEMORY_LIMIT’, ‘256M’ ); Here are three ways to increase PHP’s memory allocation: 1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 256M 2. If you cannot […]
WPBakery Page Builder is not working in static blocks
Make sure you have set the visual composer for post , page , product , portfolio , staticblocks Please follow this steps : WPBakery Page Builder – Role Manager – Post types: Custom – checkbox staticblocks : active – Save Now you can use Page builder in static blocks In old version
Where can I find my Purchase Code?
After you’ve completed a purchase, the download links for the item are automatically added to your Marketplace account’s download area. The download links you receive will include a Main File or Installation package and also the License Certificate which includes your Purchase Code. To access your Purchase Code for an […]
