Bugs in script

[r.vanwoudenbergParticipant Support Period Has Expired]

Hi,

We have bought the Oscend Pulse theme and it is running now for a year now. But there are still some issues, 2 of them are:

1. The header (Slider Revolution) is not always full screen when you go to our website (it’s tested in different browsers). When we refresh the page, then it’s sometimes okay! So, it looks like there is a bug in your template. (-> screenshot 1)
2. When we click on the “Accept” button for the cookies, a pop-up appears in our screen from a totally different website (it has nothing to do with our website). This pop-up does also appear when we click on another link in our menu. So, that’s bug two. (-> screenshot 2)

After further investigation, we found out that the cause of the issue is your theme.  Also we found the script for popup to be coming from the theme: https://i.imgur.com/2hCYqiH.jpg

Can you please fix these bugs for us?

Kind regards,

Robert

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[Alex – Support TeamKeymaster]

Hello

Please use one topic for one question to avoid confusion .

Thanks

[r.vanwoudenbergParticipant Support Period Has Expired]

Okay!

 

This one is for topic 1.

I thought it could be the same issue for both bugs.

 

Thanks

[Alex – Support TeamKeymaster]

Just delete and add a slide in a new way on home page.

Thanks

[r.vanwoudenbergParticipant Support Period Has Expired]

Could you please be more specific?

[Alex – Support TeamKeymaster]

Delete slide row on home page.

Add slide on home page.

Thanks

[r.vanwoudenbergParticipant Support Period Has Expired]

Okay, will do!

 

Thank you!

[r.vanwoudenbergParticipant Support Period Has Expired]

This isn’t the solution!

[Alex – Support TeamKeymaster]

I need admin access https://monosnap.com/file/09YHWszwX4Pw4vqVzxaLZzqISYWstx

Thanks