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Bugs in script

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  • 2 months ago r.vanwoudenberg
    Participant

    Hi,

    We have bought the Oscend Pulse theme and it is running now for a year now. But there are still some issues, 2 of them are:

    1. The header (Slider Revolution) is not always full screen when you go to our website (it’s tested in different browsers). When we refresh the page, then it’s sometimes okay! So, it looks like there is a bug in your template. (-> screenshot 1)
    2. When we click on the “Accept” button for the cookies, a pop-up appears in our screen from a totally different website (it has nothing to do with our website). This pop-up does also appear when we click on another link in our menu. So, that’s bug two. (-> screenshot 2)
    After further investigation, we found out that the cause of the issue is your theme.  Also we found the script for popup to be coming from the theme: https://i.imgur.com/2hCYqiH.jpg
    Can you please fix these bugs for us?
    Kind regards,
    Robert
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    2 months ago Alex – Support Team
    Keymaster

    Hello

    Please use one topic for one question to avoid confusion .

    Thanks

    My time zone UTC+3 , please keep this in mind when you are waiting for a response .

    2 months ago r.vanwoudenberg
    Participant

    Okay!

     

    This one is for topic 1.

    I thought it could be the same issue for both bugs.

     

    Thanks

    2 months ago Alex – Support Team
    Keymaster

    Just delete and add a slide in a new way on home page.

    Thanks

    My time zone UTC+3 , please keep this in mind when you are waiting for a response .

    2 months ago r.vanwoudenberg
    Participant

    Could you please be more specific?

    2 months ago Alex – Support Team
    Keymaster

    Delete slide row on home page.

    Add slide on home page.

    Thanks

    My time zone UTC+3 , please keep this in mind when you are waiting for a response .

    2 months ago r.vanwoudenberg
    Participant

    Okay, will do!

     

    Thank you!

    2 months ago r.vanwoudenberg
    Participant

    This isn’t the solution!

    2 months ago Alex – Support Team
    Keymaster

    I need admin access https://monosnap.com/file/09YHWszwX4Pw4vqVzxaLZzqISYWstx

    Thanks

    My time zone UTC+3 , please keep this in mind when you are waiting for a response .

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Oscend pluse - WordPress Theme

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