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I am reaching out to inform you about a critical error that has occurred while attempting to edit a page using Elementor on our website.
Upon attempting to access the page for editing, the following message appears: “There has been a critical error on this website. Please check your site admin email inbox for instructions.”
This error is causing disruption to our workflow and hindering our ability to make necessary updates to the website. I kindly request your immediate attention to resolve this issue.
Could you please investigate the root cause of this error and provide guidance on how to rectify it? Any instructions or assistance you can offer would be greatly appreciated.
Thank you for your prompt attention to this matter. I look forward to your swift response and resolution of this issue to ensure our website’s uninterrupted functionality.
Why the wpbakery page builder is not installed on my plugin saction?.
thanks
Private Content HiddenDear Alex,
I hope this message finds you well. I request the integration of WPBakery Page Builder and Elementor into our website development toolkit.
Recently, I’ve come across Nayyar Shaykh’s tutorial on website creation, and utilizing both WPBakery Page Builder and Elementor seems to be the optimal approach for our needs. Having access to both tools would greatly facilitate the implementation of his teachings and streamline our website development process.
Additionally, I’d like to address the complexity associated with adding locations to our platform. Currently, the process is quite challenging, especially with the requirement of adding a Google Maps API key. To improve efficiency and user experience, I kindly request that we explore methods to simplify this process, preferably without the need for a Google Maps API key.
Your assistance in implementing these changes would be immensely valuable and greatly appreciated. Please let me know if further clarification or information is required from my end.
Thank you for your attention to these requests. I look forward to your response and collaboration on these matters.
Best regards,
Regrettably, it has come to my attention that the website is experiencing significant dysfunction. Several key functionalities, such as the booking tab, have been inexplicably deleted, rendering the website incomplete and unable to perform its core functions effectively.
Moreover, various aspects of the website are not functioning correctly, contributing to a subpar user experience and potentially hindering our business operations.
I understand the importance of maintaining a fully operational website, and the current state of affairs is unacceptable. Urgent action is required to address these issues and restore the website to its optimal functionality.
I kindly request that you prioritize investigating and resolving these issues promptly. If additional resources or information are needed from my end to facilitate this process, please do not hesitate to reach out.
Thank you for your immediate attention to this matter. I look forward to your swift action and the restoration of our website to full functionality.
To provide a clearer understanding of the challenges we are facing, I kindly request that you visit the website to observe firsthand the dysfunction and missing functionalities. This will allow you to assess the situation comprehensively and determine the necessary steps for resolution.
Attachments:
You must be logged in to view attached files.I have lost access to the website’s WP-Admin area where the theme was installed. This loss of access has left me unable to address the issues with the broken functionalities and effectively utilize the purchased item.
I have encountered numerous issues that have severely impacted its usability and functionality. One of the most notable problems is the misrepresentation of elements on the pages. When attempting to edit the home page or any other page, all elements are presented incorrectly, making it incredibly challenging to customize and optimize the website to meet our needs.
As a result of these persistent issues and the overall dissatisfaction with the theme’s performance, I regret to inform you that I am not satisfied with this purchase.
Unfortunately, I have to inform you that your problems are related to choosing an unprofessional and seemingly cheap hosting service that performs very slowly ad badly.
https://screencast-o-matic.com/watch/cZntDcVK3rB
I recommend selecting a more professional hosting provider as this is not an issue with our template, and we cannot offer a refund for this reason since the problem does not lie on our end.
Example how it work on normal hosting https://screencast-o-matic.com/watch/cZntDfVK33E
Thanks.
it has become evident that it does not meet my requirements nor does it function as expected. The theme’s performance has been subpar, and it has caused significant challenges in building and customizing my website.
Considering the theme’s inability to fulfill its intended purpose and the frustration it has caused, I am disappointed with this purchase. Therefore, I kindly request a refund of the purchase amount as soon as possible.
What exactly isn’t working? Please provide me more details. Thanks.
Firstly, while attempting to edit the home page using Elementor, I have encountered significant difficulties. The elements on the page are consistently misaligned and appear incorrectly, rendering customization nearly impossible. I kindly request that you attempt to edit the home page using Elementor to observe the problem firsthand.
Furthermore, I have noticed that the social media icons not apearing.
It’s important to note that the hosting service I use is functioning perfectly, as I have successfully built numerous websites using Elementor on the same hosting platform. Therefore, the issues I am experiencing with the theme are not attributable to hosting malfunctions.
The elements on the page are consistently misaligned and appear incorrectly, rendering customization nearly impossible.
How i ca reproduct this errors? https://screencast-o-matic.com/watch/cZntDcVK3rB
Furthermore, I have noticed that the social media icons not apearing.
No problem I will fix this problem .
It’s important to note that the hosting service I use is functioning perfectly, as I have successfully built numerous websites using Elementor on the same hosting platform. Therefore, the issues I am experiencing with the theme are not attributable to hosting malfunctions.
I also have over 2,000 websites, and I wanted to bring to your attention that your hosting appears to be experiencing issues. The page is taking longer than 30 seconds to load, which I demonstrated in the video I shared with you. I kindly request you to correct this, as solving problems takes five times longer for me because I have to wait for your server to process the request and provide me with a loaded page as an answer this is what your visitors will experience.
Thanks
Hi Alex,
I hope this message finds you well. I apologize for bothering you, knowing that you’re likely juggling multiple websites requiring technical support. I appreciate your time and assistance.
I have a question regarding editing the footer of my website. Could you please guide me on how to do this? Any instructions or pointers you can provide would be greatly appreciated.
Thank you very much for your help.
Best regards,
Private Content HiddenPLEASE ACTIVAT THE THEME
Private Content HiddenHi Alex,
I hope you’re doing well. I’m sorry to bother you, but I’ve encountered an urgent issue with my WordPress website. It seems that the website is not sending out any emails.
I’ve checked all the settings and configurations, but I can’t seem to pinpoint the problem. Could you please assist me in troubleshooting this issue?
Thank you for your understanding and assistance.
Best regards,
Unfortunately, this question does not pertain to the functionality of our template, and you should contact your hosting provider to find the cause. Thanks.
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