Demo content importation failed

[dennishayibor@gmail.comParticipant]

I recently purchased your Autodoc theme for my WordPress web project and successfully installed it following your documentation. However, I’m encountering challenges while trying to import the demo content, consistently receiving an error 500 code.

Despite carefully reviewing your documentation and ensuring all requirements are met, I’m unable to resolve the issue. I’ve attached my theme license and am willing to share my WordPress logins for your assistance.

Looking forward to your prompt support.

Thank you.

[Alex – Support TeamKeymaster]

Hi.

Please give me admin access.

Thanks

[dennishayibor@gmail.comParticipant]

Ok sent

Private Content Hidden

[Alex – Support TeamKeymaster]

Please increase php version to 7.4 https://monosnap.com/file/0Qh1KLq72ZteUc6ojM2nOAREQzEsSl

Thanks.

[dennishayibor@gmail.comParticipant]

Done!

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[Alex – Support TeamKeymaster]

Done. Please use new access admin/change_me .

Thanks.

[dennishayibor@gmail.comParticipant]

Thanks so much.
Please why wasn’t I able to import the demo content.

I would like to know for future references.

 

And also, I don’t know what you mean by ” Please use new access admin/change_me .”

 

Thanks

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[Alex – Support TeamKeymaster]

I mean that you would use the new data to log in to the admin panel of your site . Thanks.