Global Colors Not Keeping – Unable to Customize

[mgiesen32Participant Support Period Has Expired]

Hello,

I’ve been working on customizing the SafeGuard WordPress Theme and everything seems to be working correctly, except the colors.

When I view the website in multiple browsers (Google Chrome, Mozilla Firefox, Apple Safari) and in Private Windows, and when I clear the cache I see the colors as being the default Orange color (See Image_1).

However, the second I click on “Customize” in the WordPress tool bar and click on “Global Colors” I see the correct colors in the live preview (See Image_2).

But after I click “Save & Publish” the colors go back to the Default Orange.

 

Can you please look into why these custom colors aren’t working?

The colors should be:

First Color: #005d8a

Second Color: #2096e5

Third Color: #545454

Private Content Hidden

[Alex – Support TeamKeymaster]

Hi

http://screencast-o-matic.com/watch/cDiYq0igvP

[mgiesen32Participant Support Period Has Expired]

Alex,

I have disabled the ‘Authorization Code’ plugin which was redirecting you to that website. Please try to re-login with just the Username & Password I provided to you.

[Alex – Support TeamKeymaster]

Just try to turn it off

Thanks

[mgiesen32Participant Support Period Has Expired]

Try to turn what off? Are you able to login?

[Alex – Support TeamKeymaster]

You can not disable your plugin?

http://screencast-o-matic.com/watch/cDiYqAigwZ

[mgiesen32Participant Support Period Has Expired]

Alex,

Are you available for hire to do some small changes to this theme?

[Alex – Support TeamKeymaster]

Unfortunately i have too much workload but thanks for your offer